Go-to-Market (GTM) Operations Specialist

BCforward

Westminster, CO

Contract

Mid Level

42k-56k

17 days ago

Job Description

About the Role

We're hiring a Go-to-Market (GTM) Operations Specialist to support a global team in operationalizing go-to-market strategies. This role ensures accurate and timely input of product and pricing information into core business systems, including Salesforce and a content management platform. You'll work cross-functionally with marketing, product, and revenue teams to manage SKUs, pricing, promotions, and content updates, playing a critical role in product launches and retirements.

Key Responsibilities

Partner with product marketing to understand and submit accurate SKU setup requests using internal forms and workflows.
Monitor progress of SKU creation and ensure timely execution by engaging the appropriate stakeholders.
Enter and manage product pricing, discount schedules, and promotional codes within Salesforce to align with product timelines.
Create and execute test orders to ensure data accuracy across systems.
Collaborate with product and revenue ops teams to validate setup.
Troubleshoot and resolve SKU discrepancies, pricing errors, or system inconsistencies.
Maintain product names, descriptions, and metadata in a CMS (Contentful or similar).
Address and resolve issues related to online store content or product setup.

Requirements

2+ years of sales support or GTM operations experience in a customer-facing or internal operations role.
2+ years working with Salesforce CRM.
Experience with content management systems, ideally Contentful.
Ability to manage multiple priorities in a fast-paced, collaborative environment.
Exceptional attention to detail and organizational skills.
Strong communication skills, especially in cross-functional or global team settings.
Comfortable identifying root causes and solving problems independently.