HubSpot Marketing Operations Manager

Daysmart Software

Washington, DC

Full Time

Mid Level

65k-67k

19 days ago

Job Description

About the Role

The HubSpot Marketing Operations Manager will support and optimize how TeamUp uses HubSpot across marketing, sales, onboarding, and operations within a small, agile team. The role involves managing workflows, automations, data accuracy, reporting, and process documentation to improve operational efficiency and drive strategic growth in a fast-paced, flexible environment. This position is remote and based in the UK, supporting a product that simplifies class scheduling, membership management, and payment processing for fitness businesses.

Key Responsibilities

Audit, manage, and optimize HubSpot workflows, emails, customer journeys, lifecycle stages, and other relevant tooling.
Execute campaigns from setup through to QA and performance review.
Track results and surface opportunities for improvement.
Collaborate with sales, marketing, and operations to align campaigns with objectives.
Maintain dashboard reporting and data accuracy within HubSpot.
Conduct regular audits and troubleshoot internal sync or automation issues.
Raise blockers and escalate technical needs where appropriate.
Troubleshoot and resolve HubSpot-related issues flagged by the team.
Document how workflows, automations, and key processes function across teams.
Keep internal process documentation up to date as systems and practices evolve.
Support cross-functional efforts to improve efficiency across CRM, reporting, and operations.
Identify trends, gaps, or inconsistencies in data and present practical solutions.
Translate data and system behavior into clear recommendations to support strategic priorities.
Communicate insights effectively through reports, dashboards, slides, and updates.
Manage execution of requests in a fast-paced environment, often with incomplete information, requiring strong communication, initiative, and flexibility.
Support work beyond HubSpot, including campaign execution and operational tasks.

Requirements

3+ years in marketing operations or automation utilizing HubSpot.
Background in B2B marketing.
Comfortable using workflows, reports, and CRM tools; familiarity with HTML is a bonus.
Able to navigate ambiguity and proactively suggest improvements.
Communicates clearly and works well across teams.
Able to prioritize work and manage time in a high-volume environment.
Thrives in fast-changing situations and finds ways to create clarity.
Connects data, processes, and business goals to recommend practical improvements.
Draws insights from data and automation behavior to help the team make smarter decisions.

Nice to Have

Familiarity with HTML.

Qualifications

Experience in marketing operations or automation with HubSpot.
Background in B2B marketing.

Benefits & Perks

Salary range of £65,000 to £67,000 per year, based on experience and other factors.
Remote work environment based in the UK.
Participation in a highly collaborative, distributed team culture.

Working at Daysmart Software

Many DaySmart employees work from home, operating in a distributed environment with a focus on remote collaboration. The company maintains a highly collaborative culture that values active participation, strong communication, and engagement through virtual meetings. Employees are expected to contribute fully, participate in discussions, and collaborate with intention to maintain alignment, accountability, and trust across teams.

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