HubSpot Marketing Operations Manager

About the Role

Key Responsibilities

• Audit, manage, and optimize HubSpot workflows, emails, customer journeys, lifecycle stages, and other relevant tooling.
• Execute campaigns from setup through to QA and performance review.
• Track results and surface opportunities for improvement.
• Collaborate with sales, marketing, and operations to align campaigns with objectives.
• Maintain dashboard reporting and data accuracy within HubSpot.
• Conduct regular audits and troubleshoot internal sync or automation issues.
• Raise blockers and escalate technical needs where appropriate.
• Troubleshoot and resolve HubSpot-related issues flagged by the team.
• Document how workflows, automations, and key processes function across teams.
• Keep internal process documentation up to date as systems and practices evolve.
• Support cross-functional efforts to improve efficiency across CRM, reporting, and operations.
• Identify trends, gaps, or inconsistencies in data and present practical solutions.
• Provide actionable insights that contribute to decision making, uncover growth opportunities, and surface potential risks.
• Translate data and system behavior into clear recommendations supporting strategic priorities.
• Communicate insights effectively through reports, dashboards, slides, and updates.
• Manage execution of requests in a fluid environment, often with incomplete information, requiring strong communication, initiative, and flexibility.
• Support work beyond HubSpot, including campaign execution and operational tasks.

Requirements

• 3+ years in marketing operations or automation utilizing HubSpot.
• Background in B2B marketing.
• Comfortable using workflows, reports, and CRM tools; familiarity with HTML is a bonus.
• Able to navigate ambiguity and proactively suggest improvements.
• Communicates clearly and works well across teams.
• Able to prioritize work and manage time in a high-volume environment.
• Thrives in fast-changing situations and finds ways to create clarity.
• Connects data, processes, and business goals to recommend practical improvements.
• Draws insights from data and automation behavior to help the team make smarter decisions.

Nice to Have

• Familiarity with HTML.

Qualifications

• Experience with HubSpot and marketing automation tools.
• Experience in B2B marketing environments.

Benefits & Perks

• Salary range of £65,000 to £67,000 per year, based on experience and other factors.
• Remote position based in the UK.
• Participation in a highly collaborative, distributed work environment.
• Engagement in remote collaboration practices including video calls and team discussions.