Implementation Project Manager

About the Role

Key Responsibilities

• Manage and ensure a smooth client on-boarding process, transitioning effectively to ongoing account administration while maintaining project plans and timelines.
• Proactively identify and resolve on-boarding issues or trends, collaborating with stakeholders to implement efficient solutions.
• Provide technical support and coordinate with teams to address implementation issues, while recommending changes to policies and procedures as necessary.
• Collaborate with the system integration team to meet client requirements, ensuring proper training and efficient system implementation.
• Develop and maintain processes and tools for the customer implementation lifecycle, identifying and addressing any defects.
• Facilitate the removal of process barriers, such as bottlenecks or resource constraints, by influencing internal activities.
• Stay informed of business and workflow changes, ensuring clients receive responsive and high-quality service.

Requirements

• Bachelor's degree or equivalent experience, with 4+ years of relative implementation project management experience including client on-boarding and servicing.
• Project management experience with strong organizational and planning skills, and ability to execute and monitor plans.
• Expertise in file transfer methods and structure with the ability to communicate technical specifications to clients.
• Ability to identify and manage project risks ensuring timely delivery.
• Strong collaboration skills with experience partnering across cross-functional business areas to achieve strategic and tactical results.
• Demonstrated problem-solving, decision-making, and execution skills, with the ability to work independently or in a team environment.
• Must reside in the Kansas City metropolitan area to support a hybrid schedule with some on-site work at Overland Park, KS.

Nice to Have

• Experience with MS Office suite of software (Excel, Word, PowerPoint, Outlook).
• Experience with JIRA, Confluence, SharePoint, SQL.
• Understanding of pivot tables and V-lookups in Excel.

Qualifications

• Educational background includes a bachelor's degree or equivalent experience.

Benefits & Perks

• Competitive compensation package as part of McKesson's Total Rewards.
• Pay range of $67,400 - $112,300, aligned with performance, experience, skills, and market factors.
• Additional compensation such as annual bonuses or long-term incentives may be offered.