Implementation Project Manager - Meter Data Management (MDM)

About the Role

Key Responsibilities

• Setup, configure, test and successfully integrate a 3rd party AMI system with the NISC MDMS.
• Clearly define and execute on each project's scope, expectations, and timelines with the customer.
• Help define and workflow the equipment life cycle processes with each of the vendors and technologies utilized by the customer.
• Lead the setup and testing of the automated reading process with the technology available to the customer, such as SFTP or Webservice.
• Lead the setup and testing of the Validation, Estimation, and Editing (VEE) process within the NISC MDMS.
• Lead the analysis and mapping of reading data into the NISC MDMS.
• Present and share software application usage information and best practices with Member/Customers as it relates to assigned project plan.
• Assist in validating and verifying the accuracy of converted data.
• Assist and provide application support throughout the project lifecycle.
• Assist with basic level conversion analysis.
• Prepare Change Requests (CRs) and follow up through resolution.
• Perform after hours call support as assigned.
• Commit to NISC's Statement of Shared Values.
• Perform other duties as assigned.

Requirements

• Proficient in legacy technology stacks (C++, Java, PHP).
• Generally, requires 2 - 5 years of product usage or implementation experience.
• Basic knowledge and experience configuring application(s) and testing functionality within the application(s) during an implementation.
• Basic knowledge and experience of utility CC&B, MDMS, and AMI systems for electric, water, or gas is considered a plus.
• Basic level knowledge of the Utility or Telecom industries.
• Basic knowledge of Project Management processes and theory.
• Basic verbal and written communication skills.
• Basic level presentation and training skills.
• Excellent telephone/email etiquette and ability to deal effectively with Member/Customers.
• Basic research and problem-solving skills with a strong attention to detail.
• Basic ability to organize and prioritize.
• Basic ability to set and manage internal and external Member/Customer expectations.
• Ability to analyze data and draw meaningful business conclusions relevant to Project Management.
• Basic ability to demonstrate initiative and accountability.
• Basic ability to multi-task and manage time effectively.
• Moderate ability to demonstrate professionalism.
• Basic troubleshooting skills.
• Basic understanding of change management best practices.
• Basic knowledge of Utility/Telecom software and software integrations.
• Ability to travel as often as necessary to meet the goals and objectives of the position.

Nice to Have

• Basic knowledge and experience of utility CC&B, MDMS, and AMI systems for electric, water, or gas.
• Basic level knowledge of the Utility or Telecom industries.
• Basic level presentation and training skills.

Qualifications

• Bachelor's degree in a business-related field or equivalent experience preferred.