Infrastructure Engineer- Military Spouse Homefront Heroes Hiring Program (HHH)

About the Role

Key Responsibilities

• Support initiatives that deliver workable end to end infrastructure solutions
• Participate in test planning and execution
• Communicate with end users to provide timely and accurate information and status updates
• Design, build, enhance and integrate the infrastructure required to support various platforms and the business portfolio
• Troubleshoot and resolve tickets during implementation of store networks
• Troubleshoot and resolve first level network and wireless issues
• Present recommendations for resolving ticket requests and exercise some independent judgment while understanding process, policies, and risk controls
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Manage assets including inventory management, ordering, shipping, and receiving

Requirements

• 2+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through work experience, training, military experience, or education
• 2+ years of experience working in managed services as demonstrated through work, military, or education

Nice to Have

• Experience supporting technology at an enterprise-level
• Ability to interact effectively at varying levels of the business and technical organizations, including management
• Excellent verbal, written, and interpersonal communication skills
• Proficiency with server, storage, mainframe, and network hardware
• Proficiency with Layer 1 Infrastructure deployments
• Extensive knowledge of data center operations (space, power, cooling, and network)
• Precise attention to detail and strong organization skills
• Focus on strong risk management in critical environments

Qualifications

• Not explicitly specified in the description

Benefits & Perks

• Not explicitly specified in the description