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Innovation & Automation Supervisor

Toyota

Plano, TX
Full Time
Senior
7 days ago

Job Description

About the Role

The Innovation & Automation Supervisor at Toyota is responsible for designing, implementing, and managing the Customer Experience Document Services project. This role involves leading Agile teams, collaborating with stakeholders, and developing business capabilities to enhance servicing letters and forms. The position supports the Innovation & Automation Strategy Team's objective to deliver new business solutions and improve customer experience within Toyota Financial Services, a key part of Toyota's global mobility vision.

Key Responsibilities

  • Develop, maintain, and communicate timely project updates in collaboration with the team.
  • Lead the scrum and development teams in self-organization.
  • Proactively seek input and collaboration with all stakeholders to gain buy-in for the strategy and roadmap.
  • Create buy-in for the product vision both internally and with key external partners.
  • Develop user experience goals, stories, and requirements to drive product specifications.
  • Identify and communicate with all impacted parties to ensure transparency.
  • Proactively identify and resolve impediments that may impair the team's ability to meet strategic, financial, and technical goals.
  • Coach and develop Innovation & Automation Specialists to support form/letter development content.

Requirements

  • Ability to build relationships with a broad internal and external audience.
  • Strong organizational and stakeholder management skills.
  • Strong attention to detail.
  • Ability to work collaboratively with team members and influence across all levels of leadership.
  • Strong verbal, written, and analytical skills.
  • Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, Teams).
  • High school diploma with four years of relevant operations experience.

Nice to Have

  • Working knowledge of applications such as Adobe Experience Manager Interactive Communications, Jira, Confluence, qTest, Lucid.
  • 1-2 years of experience in Agile product management.
  • Kaizen/Process Improvement Project experience.
  • Experience translating business strategy and analysis into consumer-facing digital projects.
  • Additional Certifications: Scrum/Scrum Master certificate, Agile certification.
  • Bachelor's degree.

Benefits & Perks

  • A work environment built on teamwork, flexibility, and respect.
  • Professional growth and development programs, including tuition reimbursement.
  • Team Member Vehicle Purchase Discount.
  • Toyota Team Member Lease Vehicle Program (if applicable).
  • Comprehensive health care and wellness plans for employees and their families.
  • Toyota 401(k) Savings Plan with company match and annual retirement contribution.
  • Paid holidays and paid time off.
  • Referral services related to prenatal services, adoption, childcare, schools, and more.
  • Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).
  • Relocation Assistance (if applicable).

Working at Toyota

Toyota values a culture of teamwork, flexibility, and respect. The company embraces diverse perspectives and experiences, fostering an environment where all team members feel they belong. Toyota is committed to inclusivity and considers applicants without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other protected characteristic.

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Job Details

Posted AtJul 18, 2025
Job CategoryProject Management
SalaryCompetitive salary
Job TypeFull Time
Work ModeOnsite
ExperienceSenior

Job Skills

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About Toyota

Website

toyota.com

Company Size

10000+ employees

Location

Plano, TX

Industry

Sales Financing

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