Innovation Product Manager

About the Role

Key Responsibilities

• Develop a deep understanding of the Medicare innovation strategy and initiatives.
• Provide clarity of the product vision, strategy, and roadmap to the team; assess and refine as needed.
• Understand the problems to be solved and identify solutions that deliver long-term value.
• Partner with product leadership, customer experience, and design to incorporate customer perspectives.
• Define team OKRs and develop feature-level measurement plans to evaluate progress.
• Lead coordination with the Value Stream Lead, Module Owners, Business Analysts to document business requirements.
• Ensure requirements are signed by the Value Stream Lead.
• Communicate business requirements with DDAT for configuration or coding.
• Build, prioritize, edit, and maintain the Team Backlog to ensure delivery of business value and customer satisfaction.
• Support backlog prioritization and guide sequencing of work for optimal economic outcomes.
• Break down solutions into Features and Stories aligned with the vision and roadmap.
• Ensure backlog items and dependencies are entered and maintained in work management tools.
• Articulate well-written Features and Stories, including Definition of Done and Acceptance Criteria.
• Collaborate with Architecture to ensure capacity for Architectural Runway.
• Communicate with IT on production defects and bring in SMEs as needed.
• Validate features and stories meet acceptance criteria and quality standards.
• Support testing, deployment, release, and post-release activities.
• Work with engineering and others to optimize team models and align higher-level epics.
• Use performance data to identify issues and develop insights about product health.
• Track team KPIs, socialize progress, and reinforce objectives.
• Collaborate closely with engineering, design, architecture, operations, and other teams using agile practices.
• Produce product demos and present to stakeholders.
• Serve as the point of contact for feature delivery and ensure broader alignment with the Epic.

Requirements

• 3+ years of product management or product owner experience with product lifecycle within an Agile framework.
• 3+ years of product strategy experience related to enhancing products or services.
• 3+ years of experience with setting performance objectives and key results, reviewing analytics, and competitive analysis.
• 3+ years of performing planning, delivering, and supporting product strategies.
• 3 years of Health Insurance experience.
• Excellent business acumen and business intelligence skills, with ability to understand technical ideas and communicate impact and value.
• Proficient in problem solving and decision-making.
• Strong communication skills and experience coordinating across multiple stakeholders.
• Experience working in highly matrixed teams with stakeholders at various levels.
• Adept at growth mindset skills, teamwork, and collaboration.

Nice to Have

• Experience with G&A Systems (e.g., MHK, CATS, DAG).
• Experience working in SAFe Agile environment, partnering with IT functions.
• Driven process improvements or establishing new processes.
• Comfortable presenting to senior leadership.
• SAFe Agile certification.

Qualifications

• Bachelor's degree or equivalent work experience (High school + 4 years relevant work experience).
• Preferred: Master's degree.

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching), and an employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing diverse needs including paid time off, flexible schedules, family leave, dependent care resources, tuition assistance, retiree medical access, and more.