Internal Marketing Consultant - Medicare

About the Role

Key Responsibilities

• Promote the company's product portfolio by being proficient within product area assignment and familiar with all company products and services.
• Develop assigned marketing plans and provide service assistance to agents.
• Handle 50-100 telephone calls per day with agencies and agents on all aspects of assigned products.
• Recruit, train, service, and assist agents to enable them to produce at the highest level possible.
• Assist agents with issues including recruit kits for carriers, training, contracting, certification, transactional issues such as electronic signature, telephonic signatures, and app-by-email.
• Communicate with agents regularly regarding product information, rate changes, and key agent benefits.
• Monitor compliance with program reporting rules and sales requirements.
• Provide technical support, sales, and marketing coaching.
• Identify and cultivate top producers and problem agents.
• Recruit agents for special opportunities such as new lead sources and alternative enrollment methods.
• Develop and maintain a Team Roster of agents/agencies and support hierarchy relationships.
• Update and maintain Contact Management System information, manage Team Roster, and update task lists.
• Conduct webinars and display/introduce SMS technology tools.
• Collaborate on special projects and serve on relevant committees.

Requirements

• Bachelor's Degree in marketing or a related field.
• High School Diploma or GED.
• Three (3) or more years of experience in the insurance industry or related fields such as financial services, marketing, web-based business, or call centers.
• Life/Health Insurance license.
• Working knowledge of insurance services industries and current knowledge of assigned product lines.
• Skill in working effectively with inbound and outbound callers/customers.
• Skill in negotiating and problem solving.
• Proficient computer skills including Microsoft Word, Excel, PowerPoint, Adobe Acrobat, and MS Outlook.
• Effective oral and written communication skills.
• Ability to approach and communicate with a wide range of personalities professionally and courteously.
• Patience and emotional control in difficult situations.
• Strong organizational and time management skills.
• Ability to work independently, exercise judgment, and make decisions.
• Bilingual in Spanish and English is preferred.

Nice to Have

• Bilingual (Spanish and English).

Qualifications

• High School Diploma or GED.
• Bachelor's Degree in marketing or related field.
• Life/Health Insurance license.
• Three or more years of relevant industry experience.

Benefits & Perks

• Base salary plus commission.