IT Program Director (Onsite)

About the Role

Key Responsibilities

• Serve as the primary point of contact for key clients and stakeholders.
• Identify and pursue new business opportunities through proactive client engagement.
• Understand client needs and align IT solutions to meet strategic business goals.
• Oversee the planning, execution, and delivery of large-scale IT programs across multiple domains.
• Ensure program objectives are aligned with organizational goals and customer expectations.
• Monitor program performance, risks, and dependencies to ensure successful outcomes.
• Lead cross-functional teams and foster a high-performance culture.
• Proactively identify and resolve personnel issues that impact project execution or team morale.
• Mentor and develop project managers, team leads, and other staff.
• Manage program budgets, financial forecasts, and cost optimization efforts.
• Ensure adherence to financial targets, including profitability and ROI.
• Address and resolve budgetary issues in collaboration with finance and delivery teams.
• Guide the design, implementation, and delivery of scalable and secure IT solutions.
• Work with enterprise architects, technical leads, and business analysts to align solution architecture with client needs.
• Ensure compliance with quality, security, and regulatory standards.
• Contribute to RFP/RFI responses, program proposals, and strategic bids.
• Assist sales and business development teams in technical planning and effort estimation.
• Support contract negotiations and scope definition.

Requirements

• Bachelor's degree in computer science, Information Technology, Business, or related field; Master’s preferred.
• 15+ years of progressive experience in IT program management, client delivery, and team leadership.
• Proven success in managing complex, multi-million-dollar IT programs.
• Strong understanding of enterprise IT solutions, architecture, and delivery methodologies (Agile, Waterfall, Hybrid).
• Excellent communication, stakeholder management, and negotiation skills.
• Financial acumen with experience in managing large-scale budgets and forecasts.
• Experience in pre-sales, proposal development, and client presentations is a plus.
• PMP, PgMP, or equivalent certification is preferred.

Nice to Have

• Experience in pre-sales, proposal development, and client presentations.

Qualifications

• Bachelor's degree in computer science, Information Technology, Business, or related field; Master’s preferred.