IT Program Manager - 15

About the Role

Key Responsibilities

• Lead programs through all SDLC phases: requirements, planning, design, development, testing, deployment, and transition.
• Manage program and operational finances: budgeting, accruals, invoicing, and closeout.
• Drive agility and process improvement across infrastructure and cybersecurity initiatives.
• Serve as the central point of contact for stakeholders, vendors, and internal teams.
• Ensure compliance with infrastructure and application standards.
• Oversee vendor performance, SOWs, and third-party dependencies.
• Deliver executive-level reporting and participate in governance meetings.
• Accountable for end-to-end technical delivery across platforms and vendors.
• Manage vendor relationships, costs, and escalations.
• Ensure successful transition of solutions into operational support.
• Own financial tracking for programs and infrastructure departments.
• Support budget approvals, purchase orders, and financial reporting.
• Present updates and insights to senior leadership and governance boards.

Requirements

• Bachelor's or Master's degree in a technical or business-related field.
• 10+ years of IT program/project management experience.
• 5+ years managing complex enterprise programs.
• Strong understanding of IT infrastructure and application delivery.
• Experience with Agile, CMMI, or similar frameworks.
• PMP and/or Prince2 certification preferred.

Nice to Have

• Expertise in enterprise-level program management and financial tracking.
• Strong leadership in matrixed organizations and vendor ecosystems.
• Excellent communication skills across technical and executive audiences.
• Proven ability to manage ambiguity, resolve conflicts, and drive results.
• Deep understanding of operational processes (Incident, Change, Risk, etc.).

Qualifications

• Bachelor's or Master's degree in a technical or business-related field.