IT Program Manager (Expert)

About the Role

Key Responsibilities

• Use PMF and Agile methodologies to manage projects leveraging JIRA, ServiceNow, and other enterprise tools.
• Oversee sprint planning, utilize gathered and analyzed technical information, and perform daily Agile scrum and other ceremonies as required.
• Maintain individual project schedules and schedule forecasts.
• Serve as programmatic liaison to the sponsor, maintaining enterprise sponsor contacts to ensure contractual obligations are met.
• Collaborate with technical resources, engineering, developers, mission partners, and senior officers with strong interpersonal skills.
• Formulate outcome and performance-based tasking leveraging program control systems including EVMS and related methodologies.
• Provide technical and financial reports to document progress for the enterprise sponsor.
• Manage and resolve project issues promptly to prevent negative impacts on budget or schedule.
• Provide guidance and leadership to the sponsor and management stakeholders.
• Work with Talent Acquisition to identify, vet, and hire required resources.
• Manage program staff directly or through task order leads.
• Communicate deadlines, assignments, and objectives across stakeholders.
• Identify risks and document program progress including timelines, issues, risks, quality, and success measures.
• Develop, maintain, and implement a Program Management Plan supporting a Work Breakdown Structure (WBS).
• Familiarity with Confluence for team collaboration and project management.

Requirements

• Minimum of 11 years' experience in project management or related fields.
• Bachelor's or Master's Degree in relevant disciplines preferred.
• Experience using PMF and Agile methodologies to manage projects.
• Proficiency with JIRA, ServiceNow, and enterprise tools.
• Strong interpersonal skills and tact in collaboration with technical and senior stakeholders.
• Experience with program control systems including EVMS.
• Ability to develop and maintain project schedules and forecasts.
• Experience managing technical and financial reports.
• Ability to identify and resolve project issues promptly.
• Autonomous approach providing guidance and leadership.
• Experience working with government clients is preferred.

Nice to Have

• PMP, Agile, ITIL, or related certifications.
• Familiarity with service catalog, ServiceNow, JIRA.
• Expertise in the entire development system life cycle.
• Interest and knowledge in current and emerging technologies.
• Experience creating and managing shared resource pools.

Qualifications

• Educational background with a Bachelor's or Master's Degree preferred.
• Experience with government projects is advantageous.

Benefits & Perks

• Health, dental, and vision insurance.
• Health savings accounts.
• 401(k) savings plan.
• Disability coverage.
• Life and accident insurance.
• Employee assistance program and legal plan.
• Discounts on home, auto, and pet insurance.
• Paid time off, paid holidays, and other leave programs including parental, military, and bereavement leave.
• Participation in recognition programs and other incentives.