IT Project Manager Senior/Intermediate

About the Role

Key Responsibilities

• Align project with organizational goals to create a strategic project management plan including choice of project management methodology, communications around expectations, milestones and deliverables.
• Manage projects from initiation to closing by performing all project management functions at a high level of excellence, such as tracking complex interrelated tasks, monitoring risks and issues, and escalating to leadership when needed.
• Collaborate with team managers to resource the project and monitor project resources.
• Coordinate requirements gathering, documentation, and testing.
• Engage with stakeholders to define and generate project deliverables.
• Create presentations and status reports for a variety of audiences.
• Create and manage project artifacts consistent with the methodology chosen (sprint plans, stories, project schedules, status reports, task lists, training plans, activation plans, etc.).
• Identify organizational changes needed to deliver project goals and manage the creation and execution of an organizational change management plan.
• Establish project governance and communicate proactively with project sponsors and advisory groups, keeping them informed of project status and escalating decisions and issues when needed.
• Develop and manage stakeholder relationships, including working directly with executive leadership.
• Facilitate meetings such as cross-team project meetings, governance meetings, and leadership updates, and communicate decisions and action items clearly.
• Coordinate all go-live activities with technical and operational partners (training, command centers, support, dry-runs, roll-back plans).
• Coordinate responsibilities for project planning and execution with vendor and operational project managers when needed.
• Maintain project transparency by regularly updating project work in enterprise project management tools.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 5 or more years of progressive management or project management experience, including leading large multi-team, multi-year projects.
• Demonstrated experience with waterfall, agile, and hybrid project management methodologies.
• Practical experience supporting Epic or other ancillary, clinical, and revenue cycle applications.
• 2-3 years of progressive management or project management experience at the intermediate level.
• Demonstrated experience leading large multi-team, multi-year projects.
• Demonstrated experience with project management methodologies such as waterfall, agile, and hybrid.

Nice to Have

• Bachelor's degree in a relevant field, e.g., Business, Engineering, Information Technology, Health Sciences.
• General knowledge of clinical care and revenue cycle objectives aligned with IT applications, interoperability, regulatory standards, and business processes.
• Knowledge of the technical environment of a large academic medical center (on-premise and cloud infrastructure, applications, integrations, emerging technologies).
• Effective communication skills with diverse audiences and stakeholders.
• Problem-solving and decision-making skills with limited information.
• Demonstrated initiative, adaptability, and flexibility.
• Experience creating project artifacts in enterprise project management tools such as Microsoft Project, ServiceNow, etc.
• Project Management Professional (PMP) or Scrum Master certification, or willingness to obtain within 18 months.
• Epic implementation experience.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.