IT Senior Project Manager

Encore Capital Group

San Jose, CA

Full Time

Senior

5 days ago

Job Description

About the Role

Are you a strategic leader who thrives on driving complex IT projects from vision to execution? We're looking for a Senior IT Project Manager to lead transformative initiatives that will shape the future of our business and technology landscape. This role is responsible for handling mid-size to large complex projects with the ultimate objective to deliver all work within a program incrementally, leveraging organizational guardrails and strong thought leadership whilst working closely with internal and external customers, subject matter experts, application development teams, infrastructure service teams in managing multiple, concurrent projects with multi-disciplinary teams to meet our strategic and tactical objectives.

Key Responsibilities

Lead end-to-end delivery of mid-to-large-scale IT projects, ensuring on-time, on-budget execution within defined scope and resource constraints.
Develop and present key project documentation-including cost-benefit analyses (CBA), SBARs, executive level communications, dashboards, project plans and status reports to support decision-making and transparency.
Keep stakeholders informed about project progress, milestones, and potential risks.
Serve as a strategic bridge between IT, key business stakeholders (including C-level executives) and external partners to drive alignment, manage expectations, and resolve project-level issues.
Oversee cross-functional project execution across domains such as Information Security, Regulatory Compliance, IT Strategy, Software Development, and Cloud Infrastructure.

Requirements

Bachelor's degree
5+ years of experience in IT project management
Applied experience with Project Management principles, practices, and methodologies such as AGILE, SCRUM, SAFe, CMM, CPM, Waterfall
Expertise in MS Office Suite, project scheduling, and process mapping tools
Skilled in Service Now Project Portfolio Suite and Portfolio Management tools, ServiceNow and/or Azure DevOps
Strong communication, critical thinking, stakeholder management, change management, conflict resolution and organizational skills
Proven ability to manage budgets, timelines, and cross-functional teams
English: Fluent/Advanced

Nice to Have

Master's degree or advanced certification (e.g., PMP, PMI-ACP)
7+ years of experience in IT Project Management, ideally in a publicly traded company
Skilled in Project Management & Change Management Methodologies & Frameworks (SAFe, PMP, PROSCI)
Experience presenting to senior leadership and synthesizing data into actionable insights

Qualifications

Bachelor's degree

Benefits & Perks

Competitive compensation and benefits
Support for career development and promotion opportunities
Wellness and mental health initiatives
Support for volunteerism and environmental efforts
Leadership training, skill-building, and tuition reimbursements

Working at Encore Capital Group

Headquartered in the United States, Encore Capital Group is a publicly traded international specialty finance company operating globally. We help consumers restore their financial health and are committed to building a positive workplace culture and a best-in-class employee experience. Recognized as a Great Place to Work, we value innovation, inclusion, and excellence. We foster an inclusive environment where everyone feels they belong and encourage candidates from all backgrounds to apply.

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