Lead Producer, Customer Journeys and Marketing

About the Role

Key Responsibilities

• Oversee the planning, budgeting, execution, and delivery of a wide range of marketing assets for on and off platform marketing placements.
• Partner with the Customer Journeys design team, Line of Business Marketing teams, and cross-functional marketing teams to define campaign requirements and strategic deliverables.
• Lead design reviews and ensure a smooth handoff of final assets to partner teams.
• Build clear project plans, guide teams through change management, and mitigate project risks.
• Communicate effectively and creatively problem-solve throughout the project lifecycle.
• Advocate for messaging consistency across all marketing channels and deliver high visibility campaign work to support the Services business.

Requirements

• 7+ years as a Producer with in-house or digital creative agency experience preferred.
• Experience leading and driving consumer-facing marketing initiatives.
• Thorough understanding of digital campaign ideation, execution, and delivery processes.
• Proven ability to meet deadlines and manage multiple projects and priorities.
• Ability to integrate marketing, design, business/product, HI/UI, engineering, and stakeholder teams to clarify requirements and build project plans.
• Keen ability to grasp complexity quickly and adapt to constant change.
• Meticulous attention to detail.
• Excellent written and verbal communication skills.

Nice to Have

• A passion for Apple, its products, and its customers.
• 5+ years managing a team.
• Proficiency in Keynote and standard collaborative project management software (Wrike, Airtable, etc...).

Qualifications

• Experience leading and driving consumer-facing marketing initiatives.
• Proficiency in project management tools such as Wrike and Airtable.
• Experience managing teams (preferred).

Benefits & Perks

• Comprehensive medical and dental coverage.
• Retirement benefits.
• Range of discounted products and free services.
• Reimbursement for educational expenses related to career advancement.
• Discretionary bonuses or commission payments.
• Relocation assistance.
• Participation in Apple's employee stock purchase plan and restricted stock unit awards.