Lead Product Manager

About the Role

Key Responsibilities

• Define experiences that enable customers to self-serve try, use, buy, and manage their subscription
• Develop and maintain a product roadmap that aligns with the company's strategic goals and OKRs
• Prioritize features and initiatives based on business impact and available resources
• Collaborate with cross-functional teams, including marketing, customer success, engineering, design, and sales, to define product requirements and prioritize features
• Document clear requirements and use cases to be passed on to UX and Engineering teams and drive product initiatives from concept to launch, ensuring timely and successful delivery of new features and enhancements
• Use a combination of qualitative and quantitative data insights, as well as industry standard processes to prioritize opportunities across DocuSign's customer journey
• Use data analytics and metrics to assess product performance, identify trends, and make data-driven decisions
• Monitor KPIs related to revenue, conversion, and other relevant metrics

Requirements

• BA/BS in Marketing, Business, Design and Engineering
• 12+ years of experience in digital product management
• 8+ years of experience having worked directly with UX, Engineering, and Testing teams
• Experience driving complex projects across a large, cross functional organization

Nice to Have

• Master of Business Administration (MBA)
• Expertise in product-led growth (PLG) and SaaS commercial models
• Application of industry best practices to product requirements
• Exceptional communication skills with experience presenting to all functions, including executives
• Cross-functional leadership through influence
• Strong analytical skills to turn complex data into actionable product insights

Benefits & Perks

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events