Lead Product Manager - Commercial Card

About the Role

Key Responsibilities

• Craft and drive a comprehensive go-to-market strategy for commercial card products and oversee the end-to-end product lifecycle
• Monitor the marketplace to assess product, technology, and market trends to identify segment needs and opportunities. Recommend enhancements to product and process. Develop business case to support recommendations.
• Design end-to-end process journey for product development, implementation, customer use, and reporting for market segment. Identify opportunities to streamline, automate and transform the customer experience.
• Articulate product vision, define scope, establish goals, and provide direction for teams to design, develop, and deliver segment solutions that create exceptional customer experiences with measurable business outcomes and customer benefits.
• Manage product deliverables within budget and the approved plan, working with delivery team on scope and priorities.
• Define and track key business and customer metrics to monitor product performance as well as related processes and policies, including risk and controls.
• Build and maintain effective relationships with sales, operations, technology, and key internal and external stakeholders.

Requirements

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through work experience, training, military experience, or education
• Broad understanding of card payment networks, processors, and issuers
• Experience leading process transformation

Nice to Have

• Commercial card product management or development experience within banking, financial service, or fintech industry
• Experience with process automation and digital transformation to improve client experience and onboarding efficiency
• Proven track record of developing and implementing successful go-to-market strategies
• Vendor and partnership management experience
• Analytic and strategy experience to evaluate business opportunities and advocate for investment
• Experience working with regulatory and internal policy adherence in a highly governed financial environment
• Excellent written and verbal communication at all levels

Qualifications

• No specific formal educational qualifications specified

Benefits & Perks

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement