Lead Product Manager, Identity Verification
Uber
Job Description
About the Role
At Uber, identity is the cornerstone of trust and safety, essential to our platform's integrity and long-term success. As a Lead Product Manager for Identity Verification, you will lead a team of Product Managers to develop and scale world-class identity solutions that enhance security while ensuring seamless user experiences for hundreds of millions of users globally. In this role, you will drive execution at scale, influence senior stakeholders, and mentor a high-performing team in a fast-paced, high-stakes environment. You'll leverage your deep product management expertise, strong leadership, and technical acumen to proactively combat evolving fraud tactics and fortify trust across Uber's ecosystem. You will own products like verification badges, earner onboarding verification, verification for restricted items such as alcohol etc.
Key Responsibilities
- Shape the long-term strategy, drive execution, and collaborate cross-functionally to combat fraud, enhance trust and optimize identity verification across all lines of business within Uber's ecosystem.
- Lead and mentor a team of product managers, fostering a culture of ownership, impact, and continuous learning.
- Deeply understand Uber's mission and strategies, as well as the objectives of partner teams and stakeholders, to align identity verification efforts with broader company goals.
- Drive innovation and execution, leading cross-functional teams—including engineering, data science, legal, and operations—to develop new identity products and features that support Uber's global growth while enhancing platform security.
- Challenge teams to think boldly and creatively, ensuring that ideas are transformed into concrete products and execution plans.
- Set clear qualitative objectives and quantitative goals, measuring success through data insights, customer research, and product intuition.
- Be highly truth-seeking, soliciting critical feedback, leveraging market insights, and iterating to improve identity verification processes continuously.
- Communicate product plans, benefits, and results effectively to executives, product teams, and other stakeholders across Uber, driving alignment and momentum.
Requirements
- 8+ years of product management experience, delivering highly successful products in world-class technical organizations.
- Bachelors degree in Computer Science or similar required.
- Minimum 4 years of experience, directly managing product managers.
- Domain expertise in risk, identity verification, security, trust and safety or similar focus.
- Experience building identity verification platforms and managing user-facing onboarding or verification funnels.
Nice to Have
- Strong technical fluency and comfort in discussing technology concepts.
- MBA or equivalent business insight highly preferred.
- Proven track record of working with engineering, analytics and design teams, with examples to prioritize work across the team.
- Strong written and verbal interpersonal skills with a confirmed ability to influence partners.
- Demonstrated experience using data and analytical abilities to help solve problems and make decisions.
- Proven ability to develop deep customer empathy and articulate customer problems.
Qualifications
- Bachelor's degree in Computer Science or similar.
- 8+ years of product management experience.
- Minimum 4 years of experience managing product managers.
- Domain expertise in risk, identity verification, security, trust and safety.
Benefits & Perks
- For San Francisco, CA-based roles: The base salary range is USD$252,000 to USD$280,000 per year.
- For Sunnyvale, CA-based roles: The base salary range is USD$252,000 to USD$280,000 per year.
- Eligibility to participate in Uber's bonus program, and may be offered an equity award & other compensation.
- Eligibility for various benefits, with more details available at https://www.uber.com/careers/benefits.
Working at Uber
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. The company values collaboration and emphasizes the importance of in-office presence unless fully remote work is formally approved. Offices continue to be central to Uber's cultural identity, with expectations for employees to spend at least half of their work time in their assigned office, and certain roles requiring 100% in-office presence.
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About Uber
Website
uber.com
Company Size
10000+ employees
Location
Sunnyvale, CA
Industry
Other Transit and Ground Passenger Transportation
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