Lead Product Manager - Uber Merchant

Uber

San Francisco, CA

Full Time

Director

216k-240k

10 days ago

Job Description

About the Role

As a Lead Product Manager for the Uber Merchant team, you will lead a team of PMs responsible for empowering merchants to thrive on our platform. This includes ensuring high-quality merchant operations, using pricing and incentives to drive business growth, and optimizing the early lifecycle experience to set merchants up for long-term success. You'll shape the strategy and execution for one of Uber's most critical customer segments, working cross-functionally with engineering, design, operations, and data science to deliver impact at scale.

Key Responsibilities

Lead and grow a team of PMs building products that improve merchant onboarding, operations, and retention
Drive the product strategy for pricing, incentives, and merchant growth levers
Partner with cross-functional teams to ensure merchant-facing tools are scalable, reliable, and intuitive
Set clear goals and KPIs, and use data to continuously refine the merchant experience
Represent the voice of the merchant internally and influence long-term vision and roadmap for the Merchant pillar

Requirements

7+ years of product management experience with a track record of leading zero-to-one and scaled product development
2+ years of people management experience with proven ability to coach and grow PM talent
Deep understanding of marketplace dynamics, pricing, or incentive systems
Strong data fluency: able to dig into data independently and use it to influence decision-making and strategy
Bachelor's degree or equivalent

Nice to Have

Experience working on merchant or seller tools in a multi-sided marketplace or B2B2C ecosystem
Background in designing and optimizing onboarding or early lifecycle experiences
Experience collaborating closely with Ops, Sales, and Support teams to scale product adoption
Ability to drive cross-functional alignment and influence senior stakeholders in a fast-paced environment

Qualifications

Experience working on merchant or seller tools in a multi-sided marketplace or B2B2C ecosystem
Background in designing and optimizing onboarding or early lifecycle experiences
Experience collaborating closely with Ops, Sales, and Support teams to scale product adoption

Benefits & Perks

Eligible to participate in Uber's bonus program
May be offered an equity award and other types of compensation
Eligible for various benefits as detailed at https://www.uber.com/careers/benefits

Working at Uber

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.

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