Lead Product Manager, Uber Reserve

About the Role

Key Responsibilities

• Define product specs and launch plans for new features, ensuring business impact, operational feasibility, and technical clarity.
• Own end-to-end delivery of experiments and features - from defining success metrics to working closely with Eng during sprints, testing before launch, and reporting post-launch learnings.
• Act as the voice of the customer, understanding and representing rider and driver needs in defining winning product strategy to drive business & user impact.
• Communicate regularly with stakeholders, including Reserve leadership, Ops teams, and other product groups to ensure alignment.
• Track success against metrics with well-designed experiments and translate results into measurable impact on top-line growth and bottom-line profitability.
• Own the vision and strategy for evolving matching technology, as well as rider and driver experiences that support it.
• Build both behind-the-scenes matching capabilities and front-end consumer experiences that meet critical customer needs.
• Design a platform that can easily scale to support new mobility use cases and serve new customer needs.

Requirements

• Minimum 7 years of PM experience delivering successful technology products.
• Bachelors degree in computer science or similar field.
• Strong design instincts and product taste with experience leading cross-functional teams on high-impact projects.
• Ability to add structure and clarity to a v1 product; take disorganized short term ideas and customer / partner feedback, and determine what needs to happen now, and how all the feedback incorporates into long-term plans.
• Demonstrated analytical capability across quantitative and qualitative results that translates problems into user requirements that shape a 12-24 month prioritized product roadmap.

Nice to Have

• Strong analytical skills, with the ability to interpret data and make decisions accordingly.
• Customer empathy: you are passionate about always making the user experience positive and unwilling to allow product challenges to impact users negatively.
• History of building healthy cross-functional relationships and focusing on team accomplishments rather than individual.
• Ability to advise and evaluate engineering decisions.
• You are biased toward action, a great collaborator, and constantly pushing toward clarity and delivery.
• Grittiness: you never hesitate to roll up your sleeves and tackle something hands-on.
• Proven track record of growing and scaling a product.
• Strong written and verbal communications skills.
• Academic background in computer science, data science, human-computer interaction, statistics, economics, business, or engineering.
• Proven ability to collaborate across teams, understand company strategy, and blend broader company goals with your team's deliverables.
• Exceptional communication skills, both within your team and with leadership and stakeholders.

Benefits & Perks

• For New York, NY-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.
• For San Francisco, CA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.
• For Seattle, WA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.
• For Sunnyvale, CA-based roles: The base salary range for this role is USD$216,000 per year - USD$240,000 per year.
• Eligible to participate in Uber's bonus program, and may be offered an equity award & other types of compensation.
• Eligible for various benefits. More details can be found at https://www.uber.com/careers/benefits.