Lifestyle Communications Coordinator

About the Role

Key Responsibilities

• Produce and distribute all community communications across various channels, including digital, print, and social media.
• Maintain all aspects of website administration, including updating the community website regularly, updating club and group information, maintaining an Association document library, and troubleshooting with homeowners as needed.
• Plan, create, edit, design, and distribute communications materials including newsletters, website content, social media, and promotional items for lifestyle and all community communications.
• Assist Lifestyle Director with developing and implementing strategic communication plans for key initiatives and projects impacting the community.
• Maintain consistent community branding across all communication channels.
• Monitor and analyze digital engagement (website traffic, social media, surveys) to inform strategic decisions.
• Manage and grow social media presence across current and emerging platforms.
• Coordinate new homeowner communications, including welcome packets and New Owner Social materials.
• Assist in the planning, promotion, and execution of a comprehensive event calendar, including holiday events, concerts, dances, and wellness programs.
• Support the Lifestyle Director during events and serve as a secondary event contact.
• Assist Lifestyle Director with managing vendors and sponsorships related to events and programming.
• Create schedules for staff and volunteers for Signature Events and oversee volunteer coordination.
• Coordinate logistics for events, including scheduling, set-up, and clean-up with Maintenance and Janitorial staff.
• Manage park and pavilion rentals across the community's three parks.
• Attend committee meetings and prepare minutes for approval.
• Work closely with all departments and the CCMC management team.
• Perform other duties as assigned by the Community Manager and/or Board of Directors.

Requirements

• 1-2 years of experience in communications, marketing, journalism or related fields.
• 1-2 years of professional experience in event planning, recreation programming, public relations or related experience.
• Experience with social media and content creation, website administration, newsletter publications, community affairs, public relations, promotions.
• Exceptional verbal and written communication skills.
• Strong interpersonal and conflict resolution skills with a professional, service-oriented attitude.
• Ability to build and maintain positive relationships with staff, residents, Board members, contractors, and volunteers.
• Proficiency in Microsoft Office Suite, Adobe Photoshop, Canva, or related design programs.
• Familiarity with website content management systems (CMS), SmartWebs, VMS, and other association management software is a plus.
• Photography skills.
• Highly organized, detail-oriented, and capable of working independently in a fast-paced environment.
• Comfortable managing multiple priorities with urgency and efficiency.
• Creative thinker with an eye for design and innovation in communications.
• Ability to work full-time hours that are flexible, including some nights, weekends, and holidays.
• Valid state driver's license for the class of vehicle driven, maintaining a clean motor vehicle report, and current automobile insurance at statutory limits.
• Physical ability to lift supplies or equipment up to 25 pounds, walk long distances in various weather conditions, sit or stand for extended periods, and operate technology and vehicles as needed.

Nice to Have

• Familiarity with website content management systems (CMS), SmartWebs, VMS, and other association management software.

Benefits & Perks

• Comprehensive benefits package including medical, dental, vision, and life insurance.
• Wellness program.
• Flexible Spending Accounts.
• Company-matching 401k contributions.
• Paid vacation, holiday, and volunteer time.
• Company-paid Short-term Disability.
• Optional Long-term Disability.
• Employee assistance program.
• Optional Pet Insurance.
• Training and Educational Assistance.