Litigation Support Project Manager

About the Role

Key Responsibilities

• Manage all phases of litigation support and eDiscovery projects, serving as the primary point of contact between legal teams, clients, co-counsel, and service providers.
• Provide strategic oversight, coordination, training, and ongoing maintenance of the firm's litigation support and practice management technologies.
• Assist with the identification, selection, testing, and implementation of new litigation support and practice management technologies, including artificial intelligence integration.
• Develop and manage the yearly litigation support budget.
• Handle all aspects of document/ESI processing, hosting, and production, including data identification, platform administration, quality control, and data loading.
• Ensure proper handling, storage, and retrieval of legal documents and data, maintaining confidentiality and compliance.
• Coordinate and oversee forensic collection of documents/ESI with internal and external experts.
• Consult with case teams and clients to develop eDiscovery strategies, project plans, and workflows tailored to specific needs.
• Assist with data culling, filtering, keyword strategies, and implement TAR, analytics, and review workflows.
• Monitor and develop eDiscovery budgets, identify variances, and optimize costs.
• Assess, select, and manage external eDiscovery and review service providers, including vendor performance and invoicing.
• Diagnose and resolve technical issues related to eDiscovery and litigation support platforms in coordination with vendors and IT.
• Manage litigation support data repositories.
• Provide hands-on training and consultation on eDiscovery software and litigation support technologies.
• Collaborate with various teams to ensure seamless project execution and resource utilization.
• Stay informed on industry trends, legal developments, and new technologies relevant to eDiscovery and litigation support.
• Contribute to firm-wide best practices, policies, and training programs; create manuals and reference materials.
• Mentor junior staff and maintain accurate documentation of projects and work assignments.
• Ensure compliance with data protection laws, firm policies, and data security protocols.
• Offer after-hours support and coordinate project coverage during non-standard hours.
• Communicate professionally via phone, email, and in person; maintain an orderly workplace.
• Keep supervisor informed of issues and potential problems; seek advice as needed.
• Follow safety procedures during all duties.

Requirements

• Bachelor's degree in computer science or a related discipline, or five years of related experience and/or training, or an equivalent combination of education and experience.
• At least five years' experience managing litigation support, practice management technology, and eDiscovery projects, preferably in a law firm.
• Expert-level proficiency with eDiscovery review platforms, especially Relativity (RCA highly preferred), and strong understanding of backend functionality.
• Proficiency with other legal litigation support and practice management applications.
• Knowledge of legal artificial intelligence technologies, social media collection, and docketing solutions is highly preferable.

Nice to Have

• Knowledge of legal artificial intelligence technologies.
• Experience with social media collection and docketing solutions.