Manager, Business Development

Klook

TBA, CA

Full Time

Senior

1 day ago

Job Description

About the Role

We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014, Klook offers over half a million curated experiences across 2,700 destinations worldwide. Our international community of over 1,800 employees is guided by core values such as Customer First, Push Boundaries, Critical Thinking, Build for Scale, Less is More, and Win as One. We work hard and play hard, aiming to achieve greater heights and endless possibilities in the dynamic travel industry.

Key Responsibilities

Create and deliver compelling sales pitches to prospective merchants to establish new destinations and/or verticals for Klook.
Negotiate with new merchants to ensure successful onboarding, including meeting onboarding standards and supply strength metrics, to help surpass goals.
Identify ideal suppliers to join the Klook platform to expand offerings and develop a competitive supply product portfolio.
Develop, manage, and nurture a sustainable acquisition pipeline to achieve successful business outcomes.
Utilize internal and external resources to conduct comprehensive market research, identify new opportunities, and formulate go-to-market strategies.
Deliver insights on market trends and competitor updates to relevant stakeholders.
Manage a designated destination and/or vertical by gathering key insights, establishing relationships with stakeholders, and representing Klook within the destination/vertical.

Requirements

Effective communication skills and a collaborative mindset to work with internal teams, external partners, and clients.
Ability to build and maintain trust-based relationships with merchants and partners, understanding their strategic priorities, pain points, decision makers, KPIs, and competitors' actions.
Flexibility and resilience to navigate changing market dynamics, overcome obstacles, and drive continuous improvement.
Ownership mentality with accountability for tasks, projects, or initiatives, and the ability to drive results.
Strong and creative problem-solving skills for addressing merchant needs and overcoming sales obstacles.

Nice to Have

Experience in sales, business development, or account management within the travel or experiences industry.
Knowledge of market research and go-to-market strategy formulation.
Ability to adapt quickly to changing market conditions and customer needs.

Qualifications

Experience in sales, business development, or related roles.
Proven ability to build relationships and negotiate with partners or clients.

Benefits & Perks

An awesome team of international colleagues.
A rare chance to build a global travel and leisure brand with many opportunities ahead.
An environment that values and supports your growth.
Ownership of projects with real impact.
Every day presents new and exciting challenges.

Working at Klook

We work hard and play hard, guided by our core values. We believe in achieving greater heights together and creating an inclusive, supportive workplace where everyone belongs. Klook is committed to a joyful and diverse work environment, hiring talented and passionate people from all backgrounds.

Apply Now