Manager, Business Development

Klook

San Francisco, CA

Full Time

Senior

1 day ago

Job Description

About the Role

We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences. Founded in 2014, Klook offers over half a million curated experiences across 2,700 destinations worldwide. Our international community of over 1,800 employees is guided by core values such as Customer First, Push Boundaries, Critical Thinking, Build for Scale, Less is More, and Win as One. We work hard and play hard, aiming to achieve greater heights and endless possibilities in the dynamic travel industry.

Key Responsibilities

Create and deliver compelling sales pitches to prospective merchants to establish new destinations and/or verticals for Klook.
Negotiate with new merchants to ensure successful onboarding, including standards and supply metrics, to help surpass goals.
Identify ideal suppliers to join the Klook platform to expand offerings and develop a competitive supply product portfolio.
Develop, manage, and nurture a sustainable acquisition pipeline to achieve successful business outcomes.
Utilize internal and external resources to conduct comprehensive market research, identify new opportunities, and formulate GTM strategies.
Deliver insights on market trends and competitor updates to relevant stakeholders.
Manage a designated destination and/or vertical by gathering key insights, establishing relationships with stakeholders, and representing Klook within the destination/vertical.

Requirements

Effective communication skills and a collaborative mindset to work with internal teams, external partners, and clients.
Ability to build and maintain trust-based relationships with merchants and partners.
Ability to develop a deep understanding of merchants' strategic priorities, pain points, decision makers, KPIs, and competitors' actions.
Flexibility and resilience to navigate changing market dynamics and overcome obstacles.
Self-organization skills, focus, and ability to execute on action plans.
Strong and creative problem-solving skills for addressing merchant needs and overcoming sales challenges.

Nice to Have

Experience in sales pipeline management and market analysis.
Knowledge of the travel and leisure industry.

Qualifications

No specific formal qualifications are explicitly mentioned in the description.

Benefits & Perks

An awesome team of international colleagues.
A rare chance to build a global travel and leisure brand with many opportunities.
An environment that values and supports your growth.
Ownership of projects with real impact.
Every day presents new and exciting challenges.

Working at Klook

Klook values a high-performing, inclusive, and joyful workplace culture. The company emphasizes teamwork, innovation, and continuous growth, guided by core values such as Customer First, Push Boundaries, and Win as One. They promote a welcoming environment where employees from all backgrounds can thrive and feel included.

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