Manager Business Intelligence

About the Role

Key Responsibilities

• Lead a team of analysts and establish priorities to successfully execute on the Commercial data strategy.
• Develop people through effective performance management and ongoing feedback, focusing on delegation for stretch assignments, growing and developing the team for capacity and growth, looking at performance across the team, and time management.
• Shape culture of team through action, presence, and reinforcement of behaviors.
• Guide the team in adoption of cloud technologies, advise on good design practices and find opportunities to simplify and scale.
• Develop, construct, test and maintain business critical data pipelines and data architecture.
• Partner with senior leadership on the development of analytic strategy, tools, reports, and dashboards to solve commercial challenges.
• Act as a data steward for core business data and databases, ensuring quality, validity, and alignment with long-term business needs.
• Work with the Information Technology Services team on the development and enhancement of data marts and tools.
• Provide subject matter expertise in understanding and application of Alaska Airlines and Horizon Air's data and analytics.
• Develop and maintain a platform of self-service Business Intelligence reporting and tools, providing actionable insights to stakeholders.
• Oversee advanced research and analytic projects, presenting key findings and recommendations to senior leadership.
• Assist analysts in developing advanced modeling and simulation for optimization projects and tools development.
• Develop a center of excellence (CoE) for business domain and reporting teams by providing technical direction, skills development, and mentoring.

Requirements

• 5 years of business intelligence and/or Analytics experience.
• 2 years of leadership experience, leading projects, teams, or similar management roles.
• Bachelor's degree, with a focus in mathematics, economics, operations research, finance, statistics, business administration, engineering, or a related discipline, or an additional two years of training/experience in lieu of this degree.
• Advanced experience working with relational databases (e.g., design, structure, and database management functions).
• Proven experience working with large, complex data sets and disparate data sources across various platforms (e.g., SQL Server, Informix, Oracle, Access, Postgres, etc.).
• Advanced SQL skills.
• Advanced skills in visualization techniques, dashboard design, decision support tools, and automation, with experience using data visualization tools such as Tableau, Power BI, etc.
• Demonstrated knowledge of descriptive statistics, correlation, linear regression, etc.
• Proficiency with Microsoft Office applications (e.g., Word, PowerPoint, and Outlook), with expert Excel skills.
• Basic proficiency in at least one coding language (e.g., C++, C#, VBA, Python, R).
• Excellent communication skills, including experience presenting to senior leadership and communicating complex ideas in an understandable manner to management.
• Experience managing ambiguous problems and converting into actionable timelines / plans through other teams.
• Demonstrated project management experience.
• High school diploma or equivalent is required.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Nice to Have

• Experience with statistical modeling, machine learning, optimization/simulation.

Qualifications

• High school diploma or equivalent.

Benefits & Perks

• Free stand-by travel privileges on Alaska Airlines & Horizon Air.
• Comprehensive well-being programs including medical, dental and vision benefits.
• Generous 401k match program.
• Quarterly and annual bonus plans.
• Generous holiday and paid time off.