Manager Community Relations

About the Role

Key Responsibilities

• Manage operation of the visitors' center, develop programming and special events, and schedule tours. Achieve a detailed technical knowledge of the plant's operation in order to relate information to staff and the general public.
• Supervise, train, and schedule the visitor's center's full- and part-time staff in accordance with good business practices, efficiency and in accordance with IBEW/NYPA contract.
• Coordinate with Power Project staff and associated vendors, maintenance, renovations, repair and updates of the buildings, grounds, and exhibits in order to present a positive image and for safe operations.
• Devise and implement a comprehensive program of community activities to increase public acceptance of NYPA, including educational programs at the visitor center and outreach programs within the overall region.
• Establish the visitor center as an educational resource for students, teachers, and the public.
• Promote the visitor center through active participation in various national, state, and local tourism-oriented organizations.
• Represent NYPA to increase the visibility of the visitor center as a tourist attraction.
• Effectively supervise operations, staffing, maintenance, and program activities within budgeted guidelines and in accordance with IBEW/NYPA contracts.

Requirements

• Associate degree, bachelor's degree or equivalent combination of education, training, and experience required.
• 3 years experience in public affairs, public relations or community relations field.
• 2 years' experience in a supervisory or team lead capacity or related experience.
• Excellent written and verbal communications skills.
• Demonstrated experience in event planning and coordination.
• Strong management, organizational, interpersonal and communication skills.
• Ability to achieve a detailed knowledge of NYPA and site specific operations.
• Strong organizational skills and ability to prioritize work flow and recommend programs and activities that meet NYPA objectives.
• Demonstrated initiative and creativity to develop and implement education and visitor center programs in the region.
• Familiarity with basic Microsoft Office programs (Outlook, Word, PowerPoint) and internet browser functions.
• Basic understanding of audio-visual equipment including PowerPoint presentations and DVD operation.

Nice to Have

• Experience in event planning and coordination.
• Knowledge of audio-visual equipment operation.

Qualifications

• Educational background of an associate or bachelor's degree or equivalent experience.
• Minimum of 3 years in public affairs, public relations, or community relations.
• At least 2 years in a supervisory or team lead role.

Benefits & Perks

• Competitive salary range of $83,000-$114,400, determined based on experience, knowledge, skills, and abilities.
• Opportunities to develop community programs, educational initiatives, and participate in tourism organizations.
• Inclusive work environment promoting diversity, equity, and inclusion.