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Manager-Digital Product Management

American Express

Phoenix, AZ
Full Time
Senior
90k-164k
about 1 month ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The role involves leading the vision and design of next-generation Financial Crimes Compliance Capabilities within the Global Financial Crimes Compliance (GFCC) group, part of the Global Risk and Compliance organization, focusing on transforming risk management processes and systems.

Key Responsibilities

  • Translate needs of business owners/stakeholders and deliver on the Product roadmap
  • Collaborate with cross-functional partners across Financial Crimes Risk Management (FCRM) and American Express Technologies (AET) to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision
  • Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization
  • Drive enhancement of end-to-end customer facing processes that support financial crimes risk management decisions and create innovative solutions that are cost-efficient and scalable across the enterprise
  • Run ad hoc analytics in support of the capability development
  • Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirements

Requirements

  • Minimum of Bachelor's degree required
  • Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change
  • Ability to communicate and interact effectively with internal and external stakeholders at all levels
  • Demonstrated ability to think outside the box and design industry leading solutions

Nice to Have

  • Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study
  • Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives
  • Demonstrated leadership in UI/UX design, including proficiency in designing user interfaces and enhancing user experiences
  • Experience working with unstructured and structured data and data languages GCP, SAS/SQL/Hive, Python
  • Deep and broad expertise in financial risk management encompassing knowledge of processes and systems
  • Knowledge of anti-money laundering, anti-corruption, sanctions screening, or experience in another core credit risk management function

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Working at American Express

American Express is an equal opportunity employer that values diversity and inclusion. The company emphasizes innovation, shared values, leadership, and a commitment to supporting colleagues' holistic well-being. They promote a flexible working environment through Amex Flex, offering various work arrangements to suit individual and business needs.

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Job Details

Posted AtJun 23, 2025
Job CategoryProduct Management
Salary90k-164k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

Phoenix, AZ

Industry

Other Nondepository Credit Intermediation

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