Manager, Digital Product Management

About the Role

Key Responsibilities

• Lead a team of product owners responsible for digital channel strategy, development, and optimization.
• Ensure digital products meet member needs, business goals, and regulatory standards.
• Deliver seamless, accessible, and secure user experiences across various digital platforms.
• Manage and coordinate digital product initiatives to improve member engagement and satisfaction.
• Collaborate with stakeholders to align digital product roadmaps with organizational objectives.

Requirements

• Bachelor's degree in Business, Marketing, Information Technology, or comparable experience.
• 5+ years of experience in digital product management, preferably in financial services.
• 1+ years of experience in a leadership or people management role.
• Strong understanding of product management best practices.
• Proven track record of launching and managing successful digital products.
• Excellent communication, collaboration, and stakeholder management skills.
• Passion for member-centric design and digital innovation.
• Advanced proficiency using Microsoft products, including PowerPoint and Excel.
• Ability to create an entrepreneurial environment for the Digital Product team and leverage insights and metrics for experience improvements.

Nice to Have

• Product management certification; Pragmatic Institute certification is a plus.
• Experience with accessibility standards and inclusive design.
• Familiarity with digital banking and account opening platforms, website management, and third-party fintech integrations.
• Strong project management skills with the ability to multi-task and prioritize objectives.
• Experience managing vendor relationships.

Benefits & Perks

• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Company paid employee life insurance and supplemental life insurance plans.
• Supplemental insurance plans for hospital and critical accident.
• Short term disability and company paid long term disability.
• Paid sick and safe leave, paid vacation.
• 401K match with immediate vesting.
• Tuition reimbursement.
• Employee tenure and award programs.
• Access to an on-site fitness center or gym membership reimbursement.
• Participation in the Total Wellbeing program focusing on physical, financial, and emotional wellbeing.
• Community involvement through Volunteer Corps.
• Ongoing growth and development opportunities.