Manager Product Management

About the Role

Key Responsibilities

• Leads a team of product managers who determine Alaska's product vision, roadmap, strategy and plans
• Develops a 1-3 year vision and strategy by acting as voice of the user and advocating for the user's highest needs
• Oversees the product strategy and assists in the creation of individual product roadmaps
• Assists in creating OKRs, KPIs and actively measures performance across a suite of products
• Conducts competitive analysis across the airline and travel industries
• Establishes and maintains a steering committee to ensure roadmap and features are well informed and supported by key partners
• Provides analysis and recommendations for potential new features, optimizations, and other methods to improve the overall user experience
• Identifies gaps in product functionality, plans future enhancements, and assigns priority
• Monitors user feedback to prioritize product features, enhancements, and fixes
• Actively monitors each product's metrics and builds a robust reporting suite for sharing this data
• Communicates product status, key issues, and release plans to key constituents across the organization including management, IT, design, sales, PR, legal, airport, and customer service
• Fosters a culture of high performance, critical thinking, great design, and vibrant collaboration
• Builds relationships with stakeholders and manages their expectations regularly
• Manages, trains, and mentors Product Managers
• Selects and manages vendor relationships and their products
• Stays current in Agile Product Management best practices and develops team members as needed

Requirements

• 5 years of experience in Product management
• 2 years of leadership experience
• Bachelor's degree or an additional two years of relevant training/experience in lieu of this degree
• Past success defining and launching mobile products
• Passion for mobile app user experience and design
• Excellent written and verbal communication skills with diverse audiences, including both technical and non-technical customers, colleagues, and executives
• Excellent teamwork skills and ability to influence cross-functional teams
• Knowledge of APIs and web-services architecture required
• Familiarity with Visio, Power Point, MS Word, and Excel required
• Ability to multi-task, prioritize, and solve problems required
• High school diploma or equivalent
• Minimum age of 18
• Must be authorized to work in the U.S.

Nice to Have

• Airline industry experience a plus

Qualifications

• High school diploma or equivalent
• Minimum age of 18
• Must be authorized to work in the U.S.

Benefits & Perks

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Quarterly and annual bonus plans
• Generous holiday and paid time off