Manager Project Management II

Fiserv

Alpharetta, GA

Full Time

Senior

89k-158k

17 days ago

Job Description

About the Role

The Manager of Commercial Center Project Management is a key leadership role responsible for overseeing and guiding project management teams to ensure that all projects are completed on time, within budget, and to the satisfaction of stakeholders. This individual will bring a strategic vision and business acumen to the organization, driving efficiency and fostering collaboration across departments. This role operates under limited supervision with guidance from the Director, PMO leader, contributing to the success of Fiserv, a global leader in Fintech and payments that moves money and information securely and reliably worldwide.

Key Responsibilities

Drive Project Planning and Execution: Ensure that your team has developed comprehensive project plans that outline scope, goals, deliverables, resources, timelines, and budgets.
Capacity Planning: Coordinate resources effectively and manage project teams to ensure successful completion of projects.
Team Leadership: Lead and mentor project managers, providing guidance and support to enhance their skills and performance. Foster a collaborative and proactive team environment.
Stakeholder Management: Establish and maintain strong relationships with stakeholders, ensuring their needs and expectations are met throughout the project lifecycle. Communicate project status, risks, and issues effectively. Escalate issues when needed.
Risk Management: Support your team in identifying potential risks and help develop mitigation strategies to ensure project success. Monitor risk factors and take corrective actions as necessary.
Quality Assurance: Implement quality control measures to ensure project deliverables meet standards. Conduct regular reviews and audits.
Budget/Estimate Management: Oversee project budgets, ensure efficient resource allocation, monitor expenditures, and report on financial performance.
Process Improvement: Continuously evaluate and improve project management processes and methodologies. Stay informed about industry trends and best practices.
Reporting and Documentation: Prepare and present detailed project reports, including progress updates, resource utilization, and financial summaries. Maintain comprehensive project documentation.

Requirements

Minimum of 5 years experience in project management, with at least 2 years in a leadership role managing complex projects.
5+ years of experience working with business stakeholders within a cross-functional matrix environment.
3+ years of experience with full product lifecycle and understanding of development lifecycle and technology methodologies.
Education: Bachelor's degree in Project Management, Business Administration, or related field. Master's degree preferred.

Nice to Have

Experience in banking, financial services, and/or software industries.
PMI certification such as Project Management Professional (PMP).
Experience managing software implementation projects.
Proficiency in MS Project.
Experience with the Clarity tool.
Experience with capacity planning.
Ability and willingness to travel up to 25%, as needed.

Benefits & Perks

Medical, Vision and Dental Benefits
Fuel Your Life Wellness Program
401k, Employee Stock Purchase Plans and Incentives & Bonuses
Paid Time Away
Comprehensive benefit plans to suit your needs
Resources to elevate your well-being
Celebrating inclusion in the workplace

Working at Fiserv

Fiserv fosters a diverse and inclusive culture through Employee Resource Groups that promote sharing perspectives, exchanging ideas, and elevating careers. The company emphasizes work-life balance, professional development, and recognition programs, creating a supportive environment for its associates.

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