Manager, Project Management Office

About the Role

Key Responsibilities

• Lead the PMO in establishing project management best practices and processes to ensure successful project delivery
• Collaborate with senior leadership to prioritize projects and align them with business objectives
• Directly lead and manage a team of project managers, encouraging professional growth and development within the team
• Monitor project performance metrics, ensuring projects are delivered on time, within budget, and to quality standards
• Deliver projects at an enterprise level incorporating all impacted teams, functions, and internal and external partners for comprehensive delivery
• Drive initiatives in project management processes, tools, and methodologies to continuously improve efficiency and quality of deliverables
• Communicate project updates, risks, and opportunities to stakeholders and senior leadership effectively
• Ensure that the successful delivery of projects has positive impacts on both the business goals of Protolabs and employee retention and well-being
• Identify potential project risks and issues, leading the development of mitigation strategies
• Ensure all project activities are compliant with company policies and industry regulations
• Foster a culture where the team is comfortable sharing mistakes and learning from them
• Remove impediments for the team, allowing them to complete tasks or achieve goals with minimal friction
• Identify skillsets needed for open positions, interview and assess candidates, and ensure a positive onboarding experience
• Meet regularly with each team member to discuss career growth and work progress, providing feedback and review
• Encourage sharing of ideas to improve efficiency and effectiveness of the team
• Establish team goals, standards, and objectives, and review key metrics
• Undertake additional tasks as needed to support the PMO and organizational goals

Requirements

• Bachelor's degree in business, computer science, related field, or equivalent combination of education and experience
• 8+ years of direct experience managing technical and/or business projects with 3-24 months duration
• Minimum of one year of direct people management experience
• Experience working with multiple methodologies and processes
• Experience working with a variety of software development methodologies and processes
• Direct experience with the software development lifecycle
• Managing complex projects consisting of multiple projects with multiple inter-dependencies
• Use of project management software tools (e.g., SmartSheet, OnePlan, MS Project, etc.)
• Creation and usage of project management artifacts/tools such as project plans, roadmaps, status updates, RAID logs

Nice to Have

• PMI certification and/or other formal project management training
• Technical understanding of websites, client-server applications, software architectures
• Working knowledge of digital manufacturing
• Familiarity with change management and business process improvement

Qualifications

• Ability to take decisive action under stressful conditions
• Strong customer-focused mindset
• Comprehensive understanding of project management and agile methodologies
• Strong business and technical acumen
• Exceptional communication skills and stakeholder management, including C-Suite
• Strong problem-solving skills and ability to prioritize tasks
• Ability to foster a collaborative and innovative team environment
• Welcomes feedback and acts upon it
• Ability to guide teams through change and uncertainty

Benefits & Perks

• Competitive Total Rewards Program including salary, bonus, long-term incentives
• Health Insurance options: Traditional or High Deductible plan
• Flexible Spending Accounts and Health Savings Account (with employer contributions)
• Dental & Vision coverage
• Basic and Supplemental Life Insurance
• Short-Term & Long-Term Disability
• Paid caregiver leave
• PTO, Holiday Pay, Wellness Hours, Volunteer Hours
• 401k with company match and immediate vesting
• Employee Stock Purchase Program at a 15% discounted rate
• Matching grants through Protolabs foundation
• And more