Marketing & Commerce Managed Service Design Consultant

About the Role

Key Responsibilities

• Develop new operating models and organizational structures for clients that encompass people, process, technology, and governance to unlock value and meet business outcomes.
• Lead teams to deliver value through developing and updating operating models, marketing processes, change management, training, and communication plans, and support transformational organizational changes.
• Gather and analyze client information to identify opportunities for improving integrated marketing performance and operations, and create roadmaps and organizational strategies.
• Identify inefficiencies and opportunities within clients' marketing organizations, define detailed plans including people, process, and technology improvements.
• Leverage marketing strategy, brand, and campaign operations knowledge to develop and implement plans that enable clients to operate in a 'new way of working'.
• Engage with senior client leaders to collaborate on solutions and approaches for business growth and operational improvement.
• Support new business opportunities through participation in pitches and RFP responses.
• Collaborate with other teams to deliver holistic transformation solutions such as brand, creative, and marketing strategy.
• Support thought leadership initiatives related to marketing challenges and innovative operating models, including Agile Marketing.
• Lead activation engagements to help clients operate in agile rhythms and maximize experience platforms like Adobe.

Requirements

• Minimum 3 years of marketing or marketing operations experience with integrated CRM, direct-response, and data-driven marketing for B2C, B2B, or B2B2C organizations.
• Minimum 2 years of experience consulting as a marketing strategist or defining process and organizational design solutions in a business environment.
• Minimum 3 years of experience working within a digital business or digital agency.
• Minimum 3 years of professional services experience in digital marketing or digital business, including solutions for Fortune 500 clients.
• Strong strategic thinking skills, ability to architect solutions, and communicate ideas clearly.
• Subject matter expertise in integrated marketing operations, multichannel relationship marketing, and digital platforms such as Adobe.
• Experience leading and facilitating working sessions with teams and leaders.
• Ability to design, develop, and implement marketing and digital processes that bring agility and organizational change.
• Proven ability to establish and grow long-term trusted relationships.
• Strong organizational skills and a self-starter attitude.
• Willingness to learn, innovate, and collaborate across disciplines and organizational lines.

Nice to Have

• Bachelor's degree or equivalent work experience (minimum 12 years).
• Core management consulting skills including strategic solution architecture and communication.
• Experience with organizational change management.
• Knowledge of digital marketing best practices and measurement.
• Understanding of CRM strategic concepts and services.

Qualifications

• Bachelor's degree or equivalent work experience (minimum 12 years).

Benefits & Perks

• Competitive salary range depending on location and experience.
• Benefits information available at: accenture/us-en/careers/local/total-rewards.