Marketing Operations Manager

About the Role

Key Responsibilities

• Partner with Marketing, Sales, Medical, and vendors to execute National Conferences for assigned strategic pillar(s).
• Serve as the primary point of contact and own relationships with organizers and vendors for conferences and sponsorships.
• Manage all National Conference and Sponsorship requests in Chiesi Events Hubs with appropriate documentation and ensure timely processing of requests and funds.
• Travel to and oversee select National Conferences to ensure proper execution of booth initiatives, literature shipments/returns, and marketing programs.
• Lead the execution of Speaker Programs in partnership with compliance and enterprise operations, including managing the Chiesi Events Hub platform.
• Support sales team in program execution, including HCP contracting, process management, and reimbursement, ensuring discretion and accuracy.
• Manage inventory levels, dissemination, expirations, and forecasting for promotional literature and fulfill print and distribution requests.
• Project manage print processes from quoting to fulfillment, including tracking shipments and managing inventory templates.

Requirements

• Minimum of 5 years in a supportive role in marketing, marketing operations, event management, or administration, preferably in pharmaceutical, medical device, or related industry.
• Strong project management skills and customer service orientation.
• Excellent sense of priority, analytical, and interpersonal skills with keen attention to detail.
• Ability to manage multiple competing priorities.
• Excellent written and oral communication skills and ability to interface with all business levels.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Bachelor's degree in business management, communications, marketing, or related field from a four-year accredited university.

Nice to Have

• Experience with vendor management and contract processing.
• Experience in pharmaceutical or healthcare industry preferred.

Qualifications

• Bachelor's degree in business management, communications, marketing, or related field.

Benefits & Perks

• Comprehensive healthcare programs.
• Work-life balance initiatives.
• Robust relocation support.
• Competitive salary package including performance bonuses and benefits.
• Flexible working arrangements and remote work options.
• Tax assistance services for foreign colleagues.