Marketing Operations Manager II

Lorven Technologies

San Diego, CA

Contract

Mid Level

16 days ago

Job Description

About the Role

We are looking for a Marketing Operations Manager II for an 8-month contract position. The successful candidate will have 3+ years of experience in an operational or data-driven role within an e-commerce or marketing operations environment. This role requires advanced Excel skills, intermediate SQL experience, and the ability to work in a fast-paced, dynamic setting. The Manager will be responsible for executing promotions, analyzing data, and collaborating with cross-functional teams.

Key Responsibilities

Execute and administer daily Pricing, Promotions, and Vouchers, performing thorough quality assurance and audit compliance checks.
Create and maintain standard operating procedures (SOPs) for Commerce systems.
Analyze, translate, and leverage data to generate insights for business decisions and proposals.
Collaborate effectively with team members, particularly during peak seasons.
Ensure end-to-end quality control and troubleshooting of the customer experience, from advertising to in-product pricing.
Adapt quickly to changes and new updates for marketing campaigns, price tests, and seasonal promotions.
Proactively identify risks, determine root causes, and take decisive action.
Partner with key stakeholders, including engineering teams, marketers, PMs, and UX teams, to solve complex projects.
Contribute to Commerce solutions by providing input on requirements, design, testing, and communication.
Identify opportunities to improve processes and recommend automation, including leveraging AI.

Requirements

3+ years of experience in a data-driven or operational role in e-commerce, with experience in pricing and promotions.
Advanced Excel skills (VLOOKUPS, Pivot tables, Macros).
Intermediate SQL experience for self-service and ad-hoc reporting.
Proven ability to work independently with limited supervision.
Experience in a dynamic and fast-paced environment.
Strong attention to detail and process-oriented.
Strong organizational, oral, and written communication skills.
Strong critical thinking and problem-solving abilities.
Proven experience collaborating with cross-functional teams (Engineering, Marketing, PM, UX).
Experience working with teams across multiple time zones.
Experience leveraging AI for process efficiency.
Degree in Business, Marketing, or Operations.