Marketing Operations Manager- INTL- India

Insight Global

Boston, MA

Full Time

Senior

27k-48k

2 days ago

Job Description

About the Role

An employer is looking for a Marketing Operations Manager to join their team remotely in India. This person will act as the first line of triage for the marketing process and marketing automation platform issues and challenges, diagnosing problems and coordinating resolutions. The team works with tech platforms including but not limited to Salesforce CRM, Salesforce Marketing Cloud, and PowerBI. He/she will collaborate across marketing stakeholders to identify inefficiencies, bottlenecks, and opportunities for improvement. Additionally, they will monitor and measure marketing process performance, using data-driven insights and provide support to marketing team members on campaign operations processes and best practices to ensure consistent and efficient marketing campaign execution. He/she will create and maintain process documents, training materials, and FAQs to help the team self-service.

Key Responsibilities

Act as the first line of triage for marketing process and automation platform issues, diagnosing problems and coordinating resolutions.
Collaborate with marketing stakeholders to identify inefficiencies, bottlenecks, and opportunities for improvement.
Monitor and measure marketing process performance using data-driven insights.
Support marketing team members on campaign operations processes and best practices to ensure consistent and efficient campaign execution.
Create and maintain process documents, training materials, and FAQs to facilitate team self-service.

Requirements

8+ years of experience in Business Analysis or Marketing Operations role.
Experience working with Salesforce CRM.
Ability to manage multiple projects at once.
Comfort working across different teams and stakeholders.
Marketing experience.
Bachelor's Degree.
Power BI experience.
Healthcare Technology Experience.

Working at Insight Global

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