Marketing Operations Manager, MADO and Strategic Projects

About the Role

Key Responsibilities

• Take ownership of marketing and martech projects, ensuring alignment with timelines, resource availability, budgets, and stakeholder expectations.
• Manage risks through proactive identification of roadblocks and development of mitigation strategies.
• Build and maintain project assets, including detailed plans, reports, dashboards, and KPIs, to track progress and performance.
• Evaluate project performance to ensure successful execution of tasks.
• Act as the primary liaison with the Global Marketing and Communications M&A team for M&A-related activities.
• Drive the execution of strategic initiatives, including feasibility assessments, timeline planning, risk identification, and resource allocation.
• Lead workflow and process design, implementation, and optimization, including content creation, asset development, and template management.
• Develop and execute communication plans to ensure clear and timely information dissemination across all workstreams.
• Conduct data analysis, including budgeting, financial modeling, and KPI development, to support decision-making and strategic planning.
• Establish and maintain dashboards to track marketing performance and key metrics.
• Provide thought leadership in marketing analytics and technical innovation, collaborating with cross-functional teams to design models and identify revenue, margin, and productivity opportunities.
• Design experiments to gain insights into marketing analytics challenges.
• Oversee the execution of multimillion-dollar marketing programs, ensuring efficient tasking and utilization of virtual teams and resources.
• Define and implement new processes, tools, and technology requirements to improve marketing performance management systems.
• Develop and enforce cross-region marketing and sales policies across multiple product lines while ensuring compliance with regulatory requirements.
• Lead the design and delivery of training and enablement programs for marketing analytics and operations teams.
• Provide regular updates to senior leadership on project progress, risks, and opportunities, delivering actionable recommendations.

Requirements

• Proven experience in marketing operations or project leadership roles, particularly in M&A and strategic initiatives.
• Strong analytical skills with experience in financial modeling, KPI development, and data-driven decision-making.
• Exceptional communication skills, with the ability to present complex ideas clearly and effectively to diverse stakeholders.
• Demonstrated ability to manage large-scale, multimillion-dollar programs and drive results through cross-functional collaboration.
• Expertise in marketing technology, tools, and process optimization.
• Leadership experience, including managing and mentoring team members.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

Nice to Have

• Accountability and action planning skills.
• Active learning and active listening abilities.
• Business acumen and commercial understanding.
• Creativity and critical thinking.
• Customer insights and data analysis management experience.
• Design thinking and managing ambiguity skills.
• Market analysis experience.

Qualifications

• Experience in marketing operations or project leadership, especially in M&A and strategic projects.
• Strong analytical skills including financial modeling and KPI development.
• Exceptional communication skills for presenting complex ideas.
• Experience managing large-scale programs and cross-functional teams.
• Expertise in marketing technology and process optimization.

Benefits & Perks

• Comprehensive health and wellbeing benefits supporting physical, financial, and emotional health.
• Personal and professional development programs to help reach career goals.
• An inclusive work environment that values diversity and individual uniqueness.
• Flexibility to manage work and personal needs.