Marketing Operations Project Specialist

About the Role

Key Responsibilities

• Provide a critical role in ensuring the successful development and execution of projects across various marketing channels, ensuring deadlines are met and deliverables stay on track.
• Create and maintain projects for all marketing collateral from campaign approval through release.
• Work closely with Marketing Operations Manager to ensure tactics are approved prior to execution for smooth transition from strategic planning to production.
• Manage and track project timelines, reporting, and tracking tools; communicate schedule changes promptly.
• Identify potential risks within project plans and implement mitigation measures.
• Collaborate with cross-functional working team and key stakeholders to address changes in scope or deadlines and present alternative solutions.
• Ensure stakeholder feedback is captured and actioned on in a timely manner.
• Serve as a primary user in Workfront project management software.
• Maintain and audit workflow and soft-proofing systems to ensure alignment with current processes.
• Build and update marketing projects in the system, ensuring all project steps and assets are accurately tracked and maintained.
• Lead and participate in cross-functional meetings to align on project deliverables and execution timelines.
• Partner with Marketing Operations team to support decision-making, resolve roadblocks, and manage project risks.
• Prepare and distribute meeting agendas and follow-up on next steps to ensure progress.
• Proactively monitor project status, communicate updates, and escalate issues as needed.
• Collaborate with internal partners to adjust project timelines, scopes, and resources.
• Stay informed on product categories and business updates to support effective project execution.

Requirements

• Bachelor's Degree in Business, Marketing, or equivalent work experience preferred.
• Project coordination with familiarity with project management workflow systems.
• Foundational project management skills with exposure to project management software (e.g., Workfront, Asana, Trello); experience building or managing schedules is a plus.
• Highly organized with strong attention to detail and the ability to support multiple projects in a fast-paced environment.
• Demonstrated problem-solving skills with a willingness to learn and make sound decisions under guidance.
• Self-motivated and dependable, with a proactive mindset and a willingness to support process adherence.
• Team-oriented with a collaborative attitude and a focus on results.
• Experience with marketing or advertising projects in a retail environment preferred; retail, agency, or production experience is a plus.
• Strong written and verbal communication skills.
• Comfortable communicating with cross-functional team members and open to learning from others.
• Enthusiastic, positive, and eager to grow within the marketing operations and project management field.

Nice to Have

• Experience building or managing schedules in project management software.
• Experience with marketing or advertising projects in a retail environment.
• Retail, agency, or production experience.