Marketing Program Manager

About the Role

Key Responsibilities

• Oversee and maintain status trackers, confidently managing hundreds of deliverables for campaigns.
• Manage agendas, meeting notes, and action items to ensure clear next steps with consolidated feedback throughout the project lifecycle.
• Lead multiple projects simultaneously through hands-on collaboration.
• Gather and organize essential inputs for campaign creative development (e.g., brand assets, promotional details, store lists).
• Maintain and update central program and partner documents, such as review decks for creative approvals or leadership updates.
• Assist in weekly CRM deployment preparations, including compiling BLOC links, updating legal templates, and attending deployment meetings.
• Collect audience bullseyes, store UUIDs, and other inputs for campaign launches.
• Conduct quality assurance (QA) checks on creative assets, copy, and CTA links.
• Support Media CHS and Media Reviews, ensuring deliverables align with requirements.
• Create weblinks for merchant-specific creative executions.
• Perform weekly QA for paid social assets to ensure accuracy and alignment.

Requirements

• Strong organizational, communication, and follow-through skills.
• 5+ years of experience as a Project Manager or Coordinator in a creative environment.
• Solid understanding of creative production processes across digital channels.
• Proven ability to manage the full lifecycle of creative projects internally and externally.
• Experience working with designers, copywriters, and brand marketing teams.
• Familiarity with CRM and social creative standards and best practices.
• Strong proficiency in G-Suite (Google Drive, Docs, Calendar).
• Experience with CRM and digital campaigns; working with tech marketing teams or agencies is a plus.
• Excellent attention to detail, particularly under tight deadlines.
• Self-motivated and an enthusiastic team player with a sense of humor and composure in challenging situations.

Qualifications

• Experience with creative production processes and digital channels.
• Proven project management or coordination experience in a creative environment.

Benefits & Perks

• Comprehensive benefit program for hourly employees including medical, dental, 401(k), direct deposit, and commuter benefits.