Markets Product Support Senior Specialist

About the Role

Key Responsibilities

• Lead the product development cycle of custom livelihood zone-specific products and inputs in line with program strategy and compliance requirements.
• Coordinate overall project communications.
• Contribute to the preparation of consistent, quality markets reports and other products.
• Publish reports and other deliverables per FEWS NET branding and marking requirements.
• Review reports, products, deliverables and other communications ensuring style consistency, adherence to branding and Section 508 compliance.
• Support the preparation of training and guidance materials with input from senior staff.
• Support communications and dissemination of reports and data submission activities.
• Liaise and collaborate across all FEWS NET programs to support market fundamentals products, provide feedback, and establish common naming conventions.
• Liaise with the Learning and Data Hub to ensure submission of relevant data sets and reports.
• Ensure timely uploading of deliverables to the Development Experience Clearinghouse and the Development Data Library.
• Provide updates to USG clients on implementation progress, challenges, and successes.
• Manage and coordinate with subcontractors and partners for product development.
• Manage markets editor and support map production.
• Lead the documentation of processes and approaches.
• Supervise the product development process.
• Support in-country validation processes with partners.
• Collaborate on developing training materials for presentation on the FEWS NET exchange.
• Develop informational blogs with Chemonics communications department and/or the Hub.
• Undertake other duties as assigned by the COP or DCOP-Market Fundamentals.

Requirements

• Bachelor's degree or equivalent work experience; Master's degree preferred.
• Minimum 5 years of relevant professional experience.
• Minimum 1 year of supervisory experience and experience leading teams; 3 years preferred.
• Experience managing or coordinating a team or initiative.
• Excellent communication skills and professional demeanor with ability to work with diverse professionals across multiple geographies.
• Solid knowledge of Microsoft Windows systems and Office suite, including Excel.
• Experience with Section 508 remediation preferred.
• Proactive, detail-oriented, and well-organized in delivering responsibilities on time and of high quality.
• Capacity to address issues proactively and assertively, independently and with team support.
• Experience working with graphic design and data processing software (Publisher, Indesign, ArcGis, Adobe suite) preferred.
• Fluency in English required; proficiency in French, Portuguese, Spanish, and/or Arabic preferred.

Nice to Have

• Experience living and working in a developing country context.
• Interest in learning additional computer skills.

Qualifications

• Bachelor's degree or equivalent work experience
• Master's degree (preferred)