Merchant Analytics Manager

Upside

New York, NY

Full Time

Senior

125k-165k

16 days ago

Job Description

About the Role

Meet Upside: We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail-profit measurement, attribution, and incrementality to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, benefiting retailer partners, consumers, and sustainability initiatives. Meet the Merchant Analytics team: The team is passionate about using data and analysis to strengthen relationships with merchant partners, drive product analytics, and influence internal strategy. We value collaboration, diverse perspectives, and an inclusive atmosphere that encourages psychological wellbeing.

Key Responsibilities

Scope and lead data analysis to help merchant partners understand the impact of Upside on their business, including how we drive incremental profit and broader business questions.
Interface directly with merchant partners to understand their business deeply and build strong analytics relationships.
Manage and lead analysis projects to identify opportunities for product improvement, merchant acquisition strategy, and optimization of the two-sided marketplace.
Scale meaningful analyses and information across merchants via scripting, sales enablement, and business intelligence tools.
Partner closely with Product Marketing to define solutions that effectively communicate the sophistication of Upside's technology to partners.
Pioneer new data and analysis strategies as Upside expands into growing verticals.

Requirements

4+ years of experience in quantitative management consulting, data analytics, or a related role.
Degree in mathematics, statistics, economics, or a field with a strong quantitative focus preferred.
Successful track record of using analytical and communication skills to distill sophisticated concepts into simple and compelling explanations.
Strong project management skills; ability to drive analysis or broader cross-functional projects from end-to-end.
Experience leading analysis that drives business decisions and presenting analysis to key partners.
Experience using SQL to analyze and organize multiple large datasets.
Experience with data visualization tools (e.g., Looker and Tableau) and programming languages (e.g., Python) is a plus but not required.
Client-facing experience is a plus but not required.
Experience with the Grocery, Restaurant, Fuel, or Retail industries is a plus but not required.
Ability to work well in an ego-free, highly collaborative, and fast-paced startup environment.

Nice to Have

Experience with data visualization tools such as Looker and Tableau.
Experience with programming languages like Python.
Client-facing experience.
Experience in the Grocery, Restaurant, Fuel, or Retail industries.

Qualifications

Degree in mathematics, statistics, economics, or a related field with a strong quantitative focus.
4+ years of relevant experience.

Benefits & Perks

Medical, dental, and vision coverage starting on Day 1.
Equity (ISOs).
401(k) program.
Family planning programs and paid parental leave.
Physical fitness and wellness memberships.
Emotional and mental health support programs.
Unlimited PTO plus 10 paid federal holidays and an annual week-long Winter Break.
Flexible work environment.
Lunch reimbursement for in-office employees.
Employee Resource Groups.
Learning and Development stipend.
Transparent culture.
Amazing mission!

Working at Upside

The company values collaboration, inclusivity, diverse perspectives, and psychological wellbeing. They emphasize a transparent culture, a fast-paced startup environment, and a mission-driven approach to transforming commerce.

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