Network Engineer, Operations and Support

Job Description

About the Role

Meta is looking for a forward-thinking engineer with extensive technical expertise in telecommunications ILA deployment and operations, covering power systems, cooling infrastructure, automation, security, and operational compliance. This role is part of the Edge and Network Services (ENS) Operations organization, responsible for enhancing efficiency, reliability, and risk management in one of the world's largest-scale networks. In this position, you will lead initiatives focused on process optimization, automation, and data-driven decision-making to improve network infrastructure resilience and scalability. You will work on complex operational and reliability challenges, implementing technical and procedural solutions that have a global impact. The ideal candidate thrives in fast-paced operational environments, enjoys solving large-scale infrastructure challenges, and is passionate about driving innovation through automation and system optimization.

Key Responsibilities

Lead initiatives focused on process optimization, automation, and data-driven decision-making to improve network infrastructure resilience and scalability.
Work on complex operational and reliability challenges, implementing technical and procedural solutions with a global impact.

Requirements

Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta.
Minimum of 5 years of experience in logical troubleshooting and physical repair within ILA deployment and critical infrastructure operations.
Experience with OSP: construction practices, fiber performance specs, and enduring operations such as fiber cuts.
Familiarity with automation and monitoring tools such as BMS, NMS, and remote telemetry solutions for proactive infrastructure management.
Experience with industry standards and regulatory compliance including Telcordia GR-1275, IEEE, NEC, NERC CIP, and other infrastructure-related best practices.

Qualifications

Bachelor's degree in a relevant technical field or equivalent practical experience.
At least 5 years of relevant experience in infrastructure operations and troubleshooting.

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