On-Site Patient Care Solutions (PCS) Project Manager

About the Role

Key Responsibilities

• Experience with medical device installations
• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc)
• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required
• Ability to communicate technical subjects to technical and non-technical audiences
• Drive customer satisfaction and process productivity throughout the installation process and act as the primary liaison between GE Healthcare and the customer
• Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract
• Regular tracking and communication of implementation progress, tracking of equipment delivery, installation, and testing, tracking and assignment of project deliverables with owners
• Maintain accurate project milestone dates
• Create visible and predictable data for key business metrics and revenue forecasting
• Identify, escalate, and resolve issues, which might affect customer satisfaction and GE operational targets

Requirements

• Bachelor's degree or equivalent technical field experience
• Minimum of three years' experience leading cross-functional teams
• Demonstrated experience with large-scale project management where deadlines were met on schedule or ahead of schedule
• Must have a valid driver's license

Nice to Have

• Master's degree or Project Management Certificate
• Demonstrated customer service experience working in a clinical environment
• Knowledge or experience within the healthcare industry and GE Healthcare products
• Proficient in project Management Software such as Workbench, MS Project, Smartsheets, or similar tools
• Six Sigma certification and/or experience in Lean methodology
• Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc)
• Experience leading testing and go live readiness efforts in partnership with customers, EMR/EHR Vendors, internal stakeholders and other 3rd party vendors as required
• Ability to communicate technical subjects to technical and non-technical audiences

Qualifications

• Educational background with a bachelor's degree or equivalent technical experience

Benefits & Perks

• Competitive salary range of $108,000.00-$162,000.00 annually
• Performance-based incentive compensation, including cash bonuses and/or long-term incentives
• Comprehensive benefits package including medical, dental, vision, paid time off, 401(k) plan with employer contributions, life, disability, and accident insurance, and tuition reimbursement