Framingham State University logo

Part-Time Student Accounts Representative

Framingham State University

Framingham, MA
Part Time
Entry Level
65k-65k
26 days ago

Job Description

About the Role

Framingham State University was founded in 1839 with the purpose of promoting the public good through comprehensive education, particularly in teacher training. It offers a highly personalized teaching environment with a focus on accessible, affordable education that combines liberal arts with workforce preparation. The university values diversity, inclusion, and equity, and is committed to fostering a welcoming community dedicated to public education and inclusive excellence.

Key Responsibilities

  • Serve as a team member to ensure that all students (prospective/current), parents/guardians, and alumni receive prompt, accurate, friendly, and courteous service from the student accounts department.
  • Assist in answering Student Accounts inquiries via email, phone, and in-person.
  • Have difficult financial conversations with students and their families.
  • Process tuition payments.
  • Assist with office administrative tasks.
  • Perform other duties as assigned.

Requirements

  • Excellent Customer Service Skills.
  • Strong written and verbal communication skills.
  • Strong computer skills.
  • Detail oriented.

Nice to Have

  • Experience with Banner.
  • Microsoft Office Suite Experience.

Qualifications

  • Minimum qualifications include excellent customer service skills, strong communication skills, computer skills, and being detail oriented.

Benefits & Perks

  • This is a part-time non-benefited, contract position, not to exceed 18 hours per week.
  • Scheduled hours are Monday, Wednesday, and Friday from 11:00am - 5:00pm.
  • Pay rate is $31.37 per hour.

Working at Framingham State University

Framingham State University values diversity, inclusion, and equity, and encourages applications from underrepresented groups, women, veterans, persons with disabilities, and those committed to inclusive excellence. The university promotes a culture of public service, lifelong learning, and community engagement, guided by its motto 'LIVE TO THE TRUTH' and a commitment to living and teaching truth in all aspects.

Apply Now

Job Details

Posted AtJul 13, 2025
Salary65k-65k
Job TypePart Time
Work ModeOnsite
ExperienceEntry Level

About Framingham State University

Website

framingham.edu

Location

Framingham, MA

Industry

Colleges, Universities, and Professional Schools

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