Partner Success Manager, Digital (R-18397)

About the Role

Key Responsibilities

• Manage day-to-day activities across data partnership accounts, focusing on improving data quality, increasing data volume, and driving revenue and commercial opportunities.
• Support the beginning of the partner acquisition cycle from initial conversations, negotiation, and contracting through to onboarding and ingestion.
• Work closely with business operations and taxonomy management groups to monitor supplier volumes within segments, identify areas for diversification, and ensure data quality against definitions remains consistent.
• Conduct annual or quarterly business reviews.
• Monitor monthly revenues, work with dedicated accounts to identify areas for growth, and troubleshoot technical issues that hinder performance.
• Align with commercial sales teams to expand partnership growth opportunities.

Requirements

• Bachelor's Degree
• 5+ years of experience in consultative account management within the digital media industry, ideally at a publisher, ad network, demand-side platform, data company, or digital agency.
• Understanding of programmatic advertising and the role of B2B and B2C data in campaign planning.
• Strong technical/analytical aptitude and operational experience with ad serving, tag implementation, and troubleshooting.
• Self-motivated with the ability to manage multiple priorities and maintain high productivity.
• Effective collaboration skills with internal teams and external stakeholders.
• Excellent communication and presentation skills.
• Comfortable working across multiple time zones and traveling when necessary.
• Ownership mindset, problem-solving ability, curiosity, proactive attitude, and collaborative spirit.
• Continuous growth mindset, willingness to learn through social experiences and formal training.
• Fluency in English and relevant languages for the market.

Nice to Have

• Experience with data products and privacy regulations.
• Experience working in a global, fast-paced environment.
• Knowledge of ad serving and programmatic advertising tools.

Qualifications

• Bachelor's Degree

Benefits & Perks

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time for self or family care.
• Education assistance and extensive training resources.
• Paid volunteer days and donation matching through the Do Good Program.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental, and vision insurance for employees, spouses/partners, and dependents.