Payments Product Manager - Transaction Services

About the Role

Key Responsibilities

• Own and drive a product from vision, through design, to requirements, and finally delivery.
• Facilitate within a larger cross-functional team to solve business problems.
• Work with significant autonomy and freedom, requiring little oversight, within a broader strategy set by senior management.
• Identify product requirements and future enhancements through collaborative engagements to support product strategies.
• Create, maintain, and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders.
• Create highly collaborative cross-functional partnerships across the organization.
• Identify, measure, and improve key product catalog metrics to enhance the customer/user experience.
• Develop a product plan and deliver breakthrough experiences to market by working with technical and non-technical partners.
• Model Agile principles by maintaining a groomed backlog and providing prioritization for backlog items.
• Set criteria for Minimum Viable Product to increase the speed and frequency of delivering enhancements and new capabilities.

Requirements

• Bachelor's Degree in computer science, business, marketing, management, or equivalent practical experience.
• 3+ years of software development, product management, or business analyst experience in a technology business with success in sales and/or customer use through product delivery.
• 3+ years of experience bringing customer-facing technology products to market.
• Excellent oral and written communication skills and extreme attention to detail.
• Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer and user experience.
• Proficient Microsoft Office skills.
• Demonstrated leadership experience in product management.

Nice to Have

• Experience with iterative product development (Agile).
• Product management experience with a multi-channel retailer.
• Experience using Atlassian products.
• Experience in creating and maintaining product roadmaps and metrics.
• Ability to develop a compelling product vision using customer feedback and operational metrics.
• Experience working with technical and non-technical partners to deliver products.
• Knowledge of setting criteria for Minimum Viable Product (MVP).
• Willingness to travel to work locations and observe users/customers.

Qualifications

• Educational background in relevant fields or equivalent practical experience.

Benefits & Perks

• Comprehensive healthcare coverage including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave.
• Free counseling through Employee Assistance Program and confidential financial tools and coaching.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career.
• Access to industry-leading training programs and diverse career pathways.