People Success OpEx Project Manager

About the Role

Key Responsibilities

• Manage the execution of large scale, highly complex improvement initiatives, serving as a strategic and executional partner to People Success teams.
• Engage sponsors, process owners, team members and stakeholders to deliver performance improvement using process improvement tools, methods, and concepts, while providing leadership and advice on these technical areas.
• Identify, scope, and prioritize improvement opportunities linked to the organization's operating and strategic objectives.
• Lead workshops and Kaizen events for cross-functional project teams & stakeholders to identify root causes and improvement opportunities, determine improvement strategies, and guide the execution of the improvement effort.
• Collect and analyze data to support successful execution of process improvement initiatives.
• Measure the effect of process changes and accurately quantify the impact.
• Influence key stakeholders to achieve results in an autonomous manner.
• Work in close collaboration with key partners in People Success and HRIT to align improvement roadmaps and connect related initiatives.
• Provide timely communications to project leadership and key stakeholders on overall status and roadmap for strategic programs.
• Support the development of process improvement capability in People Success and in alignment with enterprise best practices.

Requirements

• 3+ years of experience as a Lean Six Sigma practitioner in a service or transactional setting.
• 3+ years of experience in project management, change management and/or strategic project planning.
• Experience automating and streamlining processes through system or technology solutions.
• Experience facilitating and leading teams to execute highly complex initiatives and Kaizen events of significant scope, scale, and risk.
• Strong problem-solving and analytical skills.
• Excellent communication skills, including the ability to share ideas and information across diverse audiences to drive business decisions and synthesize complex information clearly.

Nice to Have

• Experience in a retail, operational, or service-related industry.

Qualifications

• Formal educational background is not explicitly specified, but relevant experience as a Lean Six Sigma practitioner and project manager is required.

Benefits & Perks

• Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Opportunity for additional compensation pursuant to the company's bonus plan.