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Principal Product Manager, Customer Growth

Redfin

Seattle, WA
Full Time
Senior
184k-276k
29 days ago

Job Description

About the Role

This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days. Redfin is revolutionizing the $75 billion real estate industry by using data, beautiful software, and innovative design to put customers first at every step in the home-buying, selling, and renting process. The Customer Growth team plays an integral part of Redfin's overall business by converting over 50 million monthly visitors into Redfin customers through services like mortgage pre-qualification, tours, and selling consultations. The role involves collaborating across teams to optimize service offerings, streamline user experience, and drive customer growth, with a focus on impactful product strategy and execution.

Key Responsibilities

  • Build a vision and product strategy, while driving a cross functional and leadership alignment.
  • Forge roadmaps, requirements, and product designs, setting concrete goals to measure team success.
  • Work with stakeholders across businesses to build a cohesive experience, navigate tradeoffs, and drive business results.
  • Define and execute on the product roadmap for your team, rallying a cross-functional team of engineers, designers, marketers, and analysts to ship world-class products.
  • Influence engineering leaders on technical directions that have strategic impact.
  • Dive deep into data with analysts to offer critical insights and execute on product improvements.
  • Effectively communicate progress, outcomes, and recommendations to executives through clearly written narratives and reviews.
  • Improve the company's best practices and mechanisms as a senior Product leader on the team.

Requirements

  • 8+ years of Product Management experience working with a team to build and deliver new products or experiences, preferably with an MBA degree.
  • Able to influence executives and entry-level employees alike across multiple functions.
  • Demonstrated ability to quickly develop subject matter expertise in a complex area.
  • Deep customer empathy, with the ability to listen to users, understand their key problems, and develop intuitive solutions.
  • Experience working on innovative problems that are ambiguous at the outset, simplifying complexity into actionable insights.
  • Great communication skills, with the ability to distill complex problems and clearly articulate vision.
  • Data-driven mindset with the ability to perform complex analyses and articulate issues simply.

Nice to Have

  • Experience with product management in the real estate or related industries.
  • Experience leading cross-functional teams and influencing technical directions.
  • Familiarity with data analysis tools and methodologies.

Qualifications

  • Educational background including an MBA degree (preferred).

Benefits & Perks

  • Competitive compensation with a salary, bonuses, and stock grants.
  • Generous benefits, including three weeks of paid vacation, medical, dental, and vision insurance, and fully paid family leave.
  • Flexible vacation policy supporting rest and relaxation.
  • 12 paid holidays, paid parental leave, sick leave, and other insurance benefits.
  • Work environment with free food and snacks, happy hours, game nights, and hackathons.

Working at Redfin

Redfin values a diverse and inclusive culture, encouraging different points of view and backgrounds. The company is committed to making real estate better for all people and strives to reflect the diversity of the world around us. Redfin promotes a respectful environment where talent of all types is developed and valued, fostering long-term business success through inclusivity and equity.

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Job Details

Posted AtJun 27, 2025
Job CategoryProduct Management
Salary184k-276k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About Redfin

Website

redfin.com

Company Size

1001-5000 employees

Location

Seattle, WA

Industry

Offices of Real Estate Agents and Brokers

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