Principal Product Manager - Workday AI

About the Role

Key Responsibilities

• Build and ship state of the art AI capabilities or infrastructure.
• Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities.
• Interface with customers to validate solutions, execute discovery work, and prioritize customer problems.
• Be the product champion externally, and voice of the customer internally.
• Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays.
• Manage Early Adopter programs across multiple AI initiatives to ensure customer value, referenceability, critical lessons, and risk mitigation.
• Collaborate with development teams to validate value for customers, drive adoption, and enable the field, CX, and implementers on AI work.
• Communicate new capabilities clearly to various audiences.
• Work with product teams to identify value outcomes and measurable metrics to quantify the value of AI investments.

Requirements

• 7+ years of product management experience.
• 5+ years of experience with SaaS/B2B.
• Technically proficient (even if not a coder) on how AI and LLM-powered technology works.
• Passion and empathy for customers and a proven track record as a customer advocate.
• Experience managing stakeholders and working collaboratively across functions.
• Experience bringing new product offerings to market.
• Strong focus on user-centric design, data, research, and judgment.
• Ability to make decisions with minimal information and operate successfully across multiple functions.
• Good communication and presentation skills, both written and verbal.
• Previous experience at AI-centric or data-centric companies is a plus.
• Previous early stage startup experience is a plus.

Nice to Have

• Experience in unstructured, fast-moving environments like early stage startups.
• Following the latest in AI products and emerging technologies, with personal experimentation.
• Driven to action, progress, and decisions, comfortable pushing product deliveries with incomplete information.
• Organized with the ability to manage many stakeholders and moving pieces.
• Ability to quickly understand complex customer pain points from various sources.
• Excited to build products that bring the latest AI technology to Workday's customer base.

Qualifications

• Educational background not explicitly specified, but extensive product management and technical experience required.

Benefits & Perks

• Role may be eligible for Workday Bonus Plan or role-specific commission/bonus.
• Annual refresh stock grants.
• Flexible work approach combining in-person and remote work, with at least 50% in-office or in the field each quarter.
• Comprehensive benefits package (details available during hiring).