Producer, Email

About the Role

Key Responsibilities

• Produce email campaigns from internal stakeholders using PSD, request forms, and templates.
• Code emails into HTML using image slicing and hand-coding techniques.
• Write and editorialize email content and newsletters.
• Perform quality assurance on all emails, including copyedit, brand consistency, functionality, legal compliance, and platform rendering.
• Manage subscription lists, create segments for targeting and suppressions.
• Create A/B/multivariate tests to improve email response rates.
• Develop better email workflows, data connections, and microsites.
• Report on email results for the marketing team and other stakeholders.
• Analyze email campaign results and create actionable recommendations.
• Maintain the email calendar and manage campaigns from strategy to launch.
• Collaborate with stakeholders throughout the email lifecycle, including edits, approvals, and communication.
• Apply email best practices to campaigns and stakeholders.
• Assist with marketing and communication-related events.

Requirements

• Bachelor's Degree in Communications, Marketing, Design, or related field.
• 2-3 years experience in email marketing.
• Strong analytical and quantitative skills.
• Experience in email HTML, Photoshop, and Dreamweaver.
• Experience with producing and deploying emails through an email service provider.
• Experience working with subscription lists, targeting rules, and dynamic scripts.
• Ability to work in a fast-paced environment and self-manage workloads.
• Experience communicating challenges and issues with diverse stakeholders.
• Experience working effectively across departments and in cross-disciplinary teams.

Nice to Have

• Copyediting or copywriting experience.
• SQL, JavaScript, or API knowledge.
• Advanced Excel experience, including pivot tables and formulas.
• Knowledge of both Apple and Microsoft desktop environments.
• Knowledge of email lifecycle automation, email platforms, and email marketing best practices.
• Understanding of CAN-SPAM, CASL, and EU GDPR regulations.
• Experience with JIRA, Confluence, AirTable, or similar project management software.

Qualifications

• Bachelor's Degree in Communications, Marketing, Design, or related field.

Benefits & Perks

• Medical, dental, vision, and life insurance.
• 403(b) retirement plan with employer match.
• Generous paid time off, including annual leave, sick leave, and 13 Museum holidays.
• Long-term disability coverage.
• Flexible Spending Accounts & Health Savings Account.
• Pre-tax commuter benefits.
• Free financial planning services.
• Financial assistance for relevant coursework, seminars, and training.
• 25% staff discount in Museum shops.
• Access to staff cafeteria.
• Museum Council pass for free admission to other cultural institutions.