Product Analyst - LINK, AVP

About the Role

Key Responsibilities

• Work with GlobalLINK & Markets product managers, business SMEs, clients, and stakeholders to create detailed business requirements and define functional requirements including constructing client solutions, workflow charts, report specifications, diagrams, and screen mockups.
• Partner with QA teams to define test cases and validate that solutions meet business needs.
• Track, manage, and resolve defects throughout the testing and production phases.
• Document and track production incidents ensuring proper escalation and resolution, supporting post-implementation reviews and continuous improvement efforts.
• Administer system documentation including product development schedules, release schedules, and bug tracking.
• Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Communicate and collaborate effectively with team members across business and technology areas.
• Facilitate and review project plans to ensure key timelines are met and communication is consistent.
• Display a culture of individual ownership and accountability.
• Ensure compliance with the Code of Conduct and internal policies.
• Provide management information to support business decision-making.
• Support the 'Risk Excellence' culture within the business.

Requirements

• Demonstrated excellent written and oral communication skills.
• Experience in electronic trading of financial instruments, including FX, SWIFT messaging, and settlements.
• Analytical mindset to diagnose technical and business issues and drive resolutions.
• Advanced skills with MS Office (Excel, PowerPoint, Visio) and Atlassian suite (JIRA, Confluence).
• Knowledge of trading transfer protocols including FIX and SWIFT, and experience implementing API-based solutions.
• Strong prioritization and resource management skills.
• Financial services industry experience, specifically with electronic trading of FX and post-trade settlements.
• Bachelor's degree in a supporting field with 7+ years of experience as a system or business analyst, or Master's degree with 5+ years of supporting experience.

Nice to Have

• Electronic Trading System Workflow and User Experience design experience.

Qualifications

• Bachelor's degree with 7+ years of experience or Master's degree with 5+ years of supporting experience in capital markets, foreign exchange, or financial services.

Benefits & Perks

• Competitive and comprehensive benefits packages including medical care, insurance, and savings plans.
• Flexible Work Programs.
• Development programs and educational support.
• Paid volunteer days and matching gift programs.
• Access to employee networks and a diverse, inclusive work environment.